Residential Program Manager
Role summary
This full-time, onsite Program Manager role in a Children's Residential Program in Randolph, MA, focuses on providing leadership to staff supporting children and adolescents (ages 3-21) with Autism and developmental disabilities. The Program Manager will oversee daily operations, including budget, staffing, and scheduling, ensure effective implementation of behavior support plans and IEPs, and maintain a safe, nurturing environment. Key responsibilities include staff training and monitoring, adherence to QI/QA procedures, participation in clinical and team meetings, and on-call rotation. A Bachelor's degree in Psychology or a related field is preferred, along with 2+ years of experience supporting individuals with special needs and previous supervisory experience.
Program Manager (PM) – Children's Residential Program
Randolph, MA
Full-Time
Support. Empower. Transform.
Make a meaningful difference in the lives of children and adolescents (ages 3–21) with Autism and developmental disabilities. As a Program Manager (PM) in our residential program, you’ll provide strong and reliable leadership to help create a safe, nurturing, and engaging environment where children can grow, thrive, and achieve greater independence.
Your Impact
- Through strong and reliable leadership, provide training and monitoring to residential staff to ensure effective implementation of behavior support plans and IEPs as well as completion of necessary documentation.
- Oversee daily group home operations such as budget management, staffing, adherence to weekly schedule, coordination of community outings, grocery shopping, and more.
- Ensure that QI/QA procedures are adhered to, working directly in ratio with students, and maintain environmental safety as well as a functional and homelike environment.
- Attend and participate in clinical meetings, PM meetings, and run monthly house staff meetings and develop meeting agendas.
- Participate in PM on-call rotation covering with the assistant manager on-call through a rotating schedule
What You Bring
- Bachelor’s degree in Psychology or a related field is preferred
- Valid U.S. driver’s license with at least 1 year of licensed driving experience.
- Patience, compassion, and the ability to support children with diverse communication and behavioral needs.
- 2+ years experience supporting children or individuals with special needs required.
- Previous supervisory experience required as well as with implementing crisis intervention procedures.
- The capacity to provide strong supervisory and leadership skills while supporting and guiding your team with empathy, patience, and respect.
- Demonstrated experience with budgeting, staffing, and scheduling.
- Experience in Human Services and with Applied Behavioral Analysis (ABA) is a plus.
Why Join Us?
- Competitive Pay: $29/hour-$30/hour depending on applicable experience
- Health Benefits: Medical, dental, and vision insurance.
- Education Support: Tuition reimbursement & student loan repayment assistance.
- Retirement Planning: 403B with employer match.
- Career Growth: Paid training, certification programs, and advancement pathways.
- Well-Being Resources: Access our Employee Assistance Program (EAP) for 24/7 support.
- Flexibility: Dependent care FSA and additional voluntary benefits.
Make a positive impact – Apply today!
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