Residential Program Manager
Role summary
We are seeking a compassionate and confident Residential Program Manager to lead a team providing high-quality, person-centered care to adults with intellectual and developmental disabilities. This leadership role involves overseeing host home placements, family caregivers, and supported apartment services, ensuring compliance with regulations, and fostering a positive team culture. You will manage residential services, supervise and develop team members, act as a key contact for stakeholders, conduct home visits, maintain documentation, and respond to emergencies. The ideal candidate has at least 2 years of experience in human services or case management, strong leadership and problem-solving skills, and a commitment to supporting individuals in living meaningful lives.
Residential Program Manager
Location: Hybrid - Longmont, Colorado
Job Type: Full-Time, Exempt (Salaried)
About the Role
We’re seeking a Residential Program Manager who leads with compassion, communicates with confidence, and ensures high-quality, person-centered care.
In this role, you’ll oversee host home placements, family caregivers, and supported apartment services—supporting adults with intellectual and developmental disabilities in safe, respectful, and compliant environments.
This is a leadership position for someone who thrives in a fast-paced, people-centered environment and can balance relationship-building with accountability and compliance.
What You’ll Do
- Oversee residential services and ensure compliance with all state and federal regulations (HCPF, CDPHE, etc.)
- Supervise, coach, and support residential team members, setting a positive and accountable team culture
- Serve as a key point of contact for families, providers, case managers, and external partners
- Conduct unannounced home visits to ensure health, safety, and quality standards are met
- Maintain accurate documentation and prepare reports for audits, court hearings, and reviews
- Support and retain residential providers through mentorship, training, and ongoing communication
- Respond to emergencies and provide direct support as needed to ensure continuity of care
- Collaborate with interdisciplinary teams to support person-centered plans and client outcomes
- Ensure services are delivered in alignment with individual needs, rights, and safety standards
- Hire, train, and manage team members within the program
What You Bring
- Bachelor’s degree preferred (or equivalent experience)
- At least 2 years of experience in human services, case management, or a related field
- Experience supporting individuals with intellectual and developmental disabilities preferred
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple priorities and respond effectively in crisis situations
- Valid driver’s license and reliable transportation
- Willingness to obtain and maintain required certifications (CPR, First Aid, Medication Administration, etc.)
What Sets You Apart
- You lead with empathy while holding clear boundaries
- You stay calm under pressure and make thoughtful, informed decisions
- You’re highly organized and detail-oriented with documentation and compliance
- You’re passionate about supporting individuals in living meaningful, independent lives
Why Join Us
- Meaningful work that directly impacts people’s lives
- Supportive, team-oriented culture
- Opportunities for growth and leadership development
- A role where your voice and leadership truly matter
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