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Healthcare

Manager - Reprocessing and Distribution Services

Rochester, MNOnsiteFull TimeManager / Head$73,736–$110,552 /yrPosted 1 month agoVisa sponsorship available

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Required skills

  • Reprocessing
  • Distribution Services
  • Customer Service
  • Operational Functions
  • Financial Data Analysis
  • Healthcare Management
  • Business Management
  • Policy Development
  • Procedure Development
  • Quality Assurance

Nice to have

  • Business Administration
  • Reprocessing Principles
  • Inventory Control
  • Continuous Performance Improvement

Role summary

Mayo Clinic is seeking a Manager for Reprocessing and Distribution Services to oversee operations, ensuring high-quality, efficient, and cost-effective service with a strong emphasis on customer satisfaction. This role involves planning, managing, and evaluating operational functions, analyzing processes and financial data to drive improvements, and ensuring adequate resources. The manager will provide leadership aligned with Mayo Clinic's values, apply healthcare and business management theories, and assist in developing policies and procedures related to quality assurance, education, process improvement, and finances, ensuring compliance with regulatory standards. Strong analytical, communication, organizational, and computer skills are essential, along with knowledge of reprocessing principles and continuous performance improvement concepts. Maintenance of specific certifications (CLLM or CRCST) is required within 18 months of hire.

Responsible for the operations of assigned work areas with the goal of providing high quality, efficient and cost effective service to the organization with an emphasis on customer service. Plans, manages, coordinates and evaluates the operational functions within assigned work units. Provides analysis of work processes and financials data which lead to implementation of improved outcomes, products and service within assigned work unit. Ensures adequate equipment, linen and resources are available for work units to provide products and services as needed within assigned work unit. Provides leadership based on the vision, mission, philosophy and core values of the Department of RDS and Mayo Clinic. Applies current healthcare and business management theories in managing the support operation. Assists the Director in the development of and responsible for management of policies, procedures, quality assurance, education, process improvement and assigned finances in compliance with standards outlined by Mayo Clinic and regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc).

Qualifications

  • High School diploma or equivalent.
  • Five years of management experience and a bachelor’s degree in business administration, related field, or equivalent is preferred.
  • Ability to work with a variety of data. This includes the ability to collect, compare, sort and organize information from several sources and communicate to others in a meaningful manner.
  • Strong analytical, as well as interpersonal communication skills are necessary.
  • Excellent organizational and written and oral communication skills are required.
  • Previous supervisory experience or an individual with demonstrated leadership ability is required.
  • Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet and computer data entry skills are necessary. 
  • Know of reprocessing principles, quality assurance, inventory control, and continuous performance improvement concepts is preferred.
  • Must be able to read, write and understand English.
  • Maintenance of CLLM (Certified Laundry and Linen Manager) or CRCST (Certified Registered Central Service Technician) required and must be attained within 18 months of hire or transfer.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
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