Field Service Technician

Field Service Technician, Local 150
Reports To: Service Manager McCann Vision & Values: At McCann, we believe contractors and municipalities deserve a trusted supplier who cares about their long-term success as much as the success of the project at hand. What We Do: ‘Serving the Constructor’ with supplies, equipment, and support needed to get the job done. How We Do It: We ‘Exceed the Expectations’ of our customers, fellow associates and partners. Our Shared Values: Integrity, Respect, Reliability & Urgency.
The Field Service Technician is responsible field related maintenance, repairs and rebuilding of components on equipment at customer shops or job sites in a safe, efficient and capable manner, using the least number of labor hours necessary, while minimizing rework. If these qualities sound like you, we would like to talk with you!
Essential Duties & Responsibilities: (additional duties may be assigned)

• Performs service and repairs on construction equipment in the field. Repair and troubleshoot engine,
• hydraulic, electrical and other systems. Work with parts department to order parts necessary for repairs. Input repair information to the work orders in the computer systems. Fill out information for maintenance reports and warranty claims.
• Keep vehicle clean and orderly stay informed regarding repair parts covered by warranty so the removed parts can be tagged and retained for warranty recovery.
• Maintain the appropriate company image of dedicated service; utilize every opportunity to attend service schools and training sessions to increase knowledge and expertise.
• Provide excellent customer service, maintain and build relationships with customers in the field.

Education/Experience:

• High school diploma or GED; and four to six years experience on the job /or training. Strong understanding of equipment operations and mechanical systems, with the ability to troubleshoot and repair various issue’s.
• Interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals; prepare routine reports and correspondence; basic mathematic skills-add, subtract, multiply, divide and able to compute basic high school algebraic equations; interpret a variety of instructions furnished in written, oral, diagram or schedule form. 

Certifications/Licenses • Drivers License, Class B: vehicle under 26,000 gross vehicle weight with or without towed unit, of less than 10,000 pounds gross vehicle weight.
Physical Requirements: Regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms; frequently required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear; regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Regularly exposed to moving mechanical parts; frequently exposed to fumes or airborne particles and vibration; occasionally exposed to wet and/or humid conditions; chemicals; outside weather conditions, noise level in the work environment is usually loud. This company is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age. Nothing in this job description is intended to override rights under the collective bargaining agreement.