
Vice President of Execution
Required skills
- MCR standard
- guest satisfaction
- profitability
- operational performance
- multi-property operations
- financial goals
- guest experiences
- front office
- housekeeping
- food and beverage
Nice to have
- strategic thinking
- leadership skills
Role summary
MCR, a leading hotel owner-operator, seeks a Vice President of Execution to lead operational excellence across its hotel portfolio. This remote role requires 90% travel and focuses on driving strategic initiatives, optimizing performance, and ensuring high guest satisfaction and profitability. The VP will oversee regional and property-level teams, manage key performance indicators, develop leaders, and collaborate with finance on P&Ls and budgeting. A Bachelor's degree, 8+ years in hospitality operations with multi-property oversight, and strong leadership and financial acumen are required.
Location: Remote - Travel, Travel Required 90% of the time
The Vice President of Execution will lead and oversee operational excellence across our portfolio of hotels. This leadership role will be instrumental in driving strategic initiatives, optimizing operational performance, and ensuring the highest standards of guest satisfaction and profitability. Executes on the MCR standard to ensure cleanliness and friendly service in the hotel with every room online, every night.
Duties and Responsibilities:
- Develop and execute operational strategies that align with the company’s mission, vision, and financial goals.
- Drive innovation and operational excellence to enhance guest experiences and competitive positioning.
- Provide leadership and direction to regional and property-level teams across all operational areas, including front office, housekeeping, food and beverage, and maintenance.
- Monitor key performance indicators such as occupancy rates, RevPAR, ADR, and guest satisfaction scores, to ensure continuous improvement.
- Select, develop, coach, manage, and lead General Managers, holding them accountable for operational performance, financial results, team engagement, and guest satisfaction.
- Identify opportunities to improve hotel performance, profitability, service levels, and associate engagement, and develop strategies to address areas of opportunity.
- Conduct regular property visits and operational reviews, providing hands-on support and ensuring accountability for action plans and business objectives.
- Ensures operational excellence for all hotels in portfolio; provides support, critique and guidance to hotels falling short of brand standards and/or company expectations.
- Cultivate a high-performing culture by mentoring and developing leaders across the organization.
- Collaborate with finance teams to develop and manage P&Ls, flow through, capex, forecasting and budgeting.
- Analyze financial performance and identify opportunities to optimize profitability.
- Ensure compliance with local, state, and federal regulations, as well as brand standards.
- Travel to Regional hotels and offices 90% of the time.
Qualifications:
- Bachelor’s degree in hospitality management, Business Administration, or a related field (MBA preferred).
- Minimum of 8 years in operational roles within the hospitality industry, with proven experience overseeing multi-property operations.
- Demonstrated success in leading large teams and achieving financial and operational goals.
- Strong strategic thinking and problem-solving abilities.
- Exceptional communication, interpersonal, and leadership skills.
Proficiency in hospitality management systems and data analysis tools.
Our Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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