Food & Beverage Assistant Manager, Restaurant

Hilton Miami Airport Blue Lagoon

Assistant Food & Beverage Manager

Position Summary

The Assistant Food & Beverage Manager will help manage daily operations, staffing, inventory, and cost control while ensuring a positive guest experience and a safe, efficient working environment. This role will also have direct responsibility for overseeing the Pool Bar operation, ensuring consistent service, quality, and cleanliness.

Key Responsibilities

• Assist in managing the daily operations of all food and beverage outlets, including the Pool Bar.
• Supervise, train, and motivate team members to deliver excellent guest service.
• Ensure service standards, food quality, presentation, and cleanliness are consistently maintained.
• Oversee Pool Bar operations, including staffing, service, inventory, and guest satisfaction.
• Assist with ordering, receiving, and maintaining proper inventory of food, beverages, and supplies.
• Handle guest concerns and resolve complaints in a professional and timely manner.
• Ensure compliance with hotel policies, health regulations, food safety, and sanitation standards.
• Assist with hiring, onboarding, training, and evaluating team members.
• Identify opportunities to improve service, increase revenue, and control costs.
• Assist with special events, promotions, and seasonal activities as needed.

Qualifications & Requirements

• Previous experience in food and beverage supervision or management, preferably in a hotel environment.
• Strong leadership, communication, and organizational skills.
• Excellent customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexible schedule, including weekends, holidays, and varying shifts.
• Knowledge of food safety, sanitation, and alcohol service standards.
• Ability to motivate, train, and develop team members.
• Strong attention to detail and a hands-on management approach.
• Hospitality, culinary, or food and beverage management education is preferred.

Success in This Role

The ideal candidate is a hands-on leader who leads by example, takes ownership of daily operations, and creates a welcoming environment for both guests and team members. They should be comfortable managing restaurant and bar operations while ensuring the Pool Bar delivers the same level of quality and service expected throughout the Hilton Miami Airport Blue Lagoon.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members