1st Shift Direct Care

Westfield, MAOnsiteFull Time$19–$21 /hrPosted 9 days ago

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Required skills

Direct Care
community residential setting
homelessness
psychiatric diagnosis
trauma
addiction
recovery
rehabilitation
person-centered planning
strength and resiliency

Nice to have

Human services experience

Role summary

Direct Care Workers are needed to provide support in a community residential setting for individuals impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction. The role focuses on empowering participants in their recovery and rehabilitation through person-centered planning, emphasizing strength and resiliency. Responsibilities include assisting with daily routines, teaching life skills, providing transportation, facilitating group activities, responding to concerns, and maintaining accurate documentation in accordance with organizational values and regulatory guidelines. This position is part of the Division of Recovery Services, supporting individuals with mental health and substance use challenges.

Position Summary

Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines.

Pay Range: $19-$21 an hour

Open Shift: Monday through Friday 7a-3p (40hrs)

Key Responsibilities

Support participants with daily routines (cooking, cleaning, hygiene, etc.)
Teach life skills and promote independence
Provide transportation to appointments or activities
Encourage self-advocacy and connect participants to community resources
Facilitate group activities and house meetings
Respond to health or behavioral concerns using supportive strategies
Maintain accurate documentation and uphold safety protocols

About the Division of Recovery Services (DRS)

The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

High school diploma or equivalent (GED)
Human services experience is preferred
Valid driver’s license
Reliable transportation to utilize during work hours
Auto insurance with your name listed as an insured driver on the policy
Must be at least 18 years old
Strong communication skills and a team-first mindset
Patience, compassion, and the ability to adapt to participant needs
Ability to pass background checks and required certifications (CPR & First Aid)

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$19-21 an hour

Ready to apply?

You'll be redirected to Mental Health Association - Western MA's application page.