1st & 2nd Shift Direct Care

Agawam, MAOnsitePart Time$19–$21 /hrPosted 9 days ago

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Required skills

Driver's License
Reliable Vehicle
Independent Work
Priority Management
Personal Care
Bathing
Dressing
Grooming
Toileting
Mobility Assistance

Nice to have

Acquired Brain Injury
Mental Health Challenges

Role summary

The Residential Support Specialist provides direct care and support to individuals with acquired brain injuries, fostering independence and community integration. Responsibilities include assisting with personal care, daily routines, meal preparation, financial management, and transportation. The role involves facilitating access to community resources, teaching self-advocacy skills, completing documentation, and collaborating with a team. This position requires flexibility, strong communication, and the ability to work independently and as part of a team, with preferred experience in ABI or mental health support.

Position Summary

The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, independence, and community engagement, embodying MHA’s Core Values of Respect, Integrity, and Compassion, while adhering to all relevant policies and guidelines.

Pay Range: $19-$21 an hour

Open Shift: Mondays 8a-4p, Sundays 3p-11p (16 hours)

Key Responsibilities

Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
Assist with personal care, daily routines, meal preparation, and support participants in managing finances and transportation.
Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
Complete all required documentation, track progress, and report incidents, emergencies, or concerns promptly.
Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
Demonstrate professionalism, collaborate with the team, and support program goals.

About New Ways Services – (ABI Division)

New Way is MHA’s residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Valid driver’s license, sufficient insurance, and a reliable vehicle.
Ability to work independently and as part of a team, managing time and priorities effectively.
Flexibility to adapt to the evolving needs of participants.
Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
Willingness and ability to obtain certifications in medication administration (MAP), CPR, and first aid.
Minimum age of 21; high school diploma or equivalent preferred.
Six months of relevant experience preferred, especially with individuals with brain injuries or mental health challenges.

Ready to apply?

You'll be redirected to Mental Health Association - Western MA's application page.