1st Shift Direct Care

Springfield, MAOnsiteFull Time$19–$21 /hrPosted 13 days ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

CPR
First Aid
background checks
Valid driver's license
Reliable transportation
Auto insurance

Nice to have

Human services experience

Role summary

Direct Care Workers provide support in a community residential setting for individuals impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction. The role focuses on empowering participants in their recovery and rehabilitation through person-centered planning, emphasizing strength and resiliency. Responsibilities include assisting with daily routines, teaching life skills, providing transportation, encouraging self-advocacy, connecting individuals to resources, facilitating group activities, responding to health or behavioral concerns, and maintaining accurate documentation and safety protocols, all in accordance with organizational values and regulatory guidelines.

Position Summary

Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines.

Pay Range: $19-$21 an hour

Open Shift: Tuesday through Saturday 8am-4pm (40hrs)

Key Responsibilities

Support participants with daily routines (cooking, cleaning, hygiene, etc.)
Teach life skills and promote independence
Provide transportation to appointments or activities
Encourage self-advocacy and connect participants to community resources
Facilitate group activities and house meetings
Respond to health or behavioral concerns using supportive strategies
Maintain accurate documentation and uphold safety protocols

About the Division of Recovery Services (DRS)

The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

High school diploma or equivalent (GED)
Human services experience is preferred
Valid driver’s license
Reliable transportation to utilize during work hours
Auto insurance with your name listed as an insured driver on the policy
Must be at least 18 years old
Strong communication skills and a team-first mindset
Patience, compassion, and the ability to adapt to participant needs
Ability to pass background checks and required certifications (CPR & First Aid)

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$19-21 an hour

Ready to apply?

You'll be redirected to Mental Health Association - Western MA's application page.