
IT Field Support Technician
Required skills
- computer support experience
- computer experience
- written communication skills
- verbal communication skills
- analytical skills
- problem-solving skills
Nice to have
- customer service experience
Role summary
The IT Field Support Technician is responsible for the installation, maintenance, and support of computer hardware and software. This role provides on-site support for faculty and staff, and may also involve handling phone calls and emails. Candidates must have computer support experience and excellent communication, analytical, and problem-solving skills. The ability to carry up to 25 lbs is also required. Prior customer service experience is preferred.
Application Instructions:
Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.
Job Family:
Student Regular Wage, Student Work StudyDepartment:
Information TechnologySupervisor:
John BonnerJob Title:
IT Field Support TechnicianJob Description:
Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails
Requires computer support experience\knowledge along with prior customer service experience preferred. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Must have the ability to carry up to 25 lbs. for short distances. **Candidates without computer experience will not be considered for this position
Pay Rate: $10.00
Scheduled Hours:
10Start Date:
08/17/2026End Date:
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