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Non-profit, Real Estate, Social Services

Assistant Property Manager - Star View Court

San Francisco, CAOnsiteFull TimeManager / Head$29–$30 /hrPosted 2 days ago

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Required skills

  • HUD
  • Tax Credit
  • resident records documentation
  • collects rent
  • bank deposits
  • leasing process
  • customer services requests

Nice to have

  • administrative
  • office
  • accounting
  • customer service experience
  • property management

Role summary

Mercy Housing is seeking an Assistant Property Manager for its Star View Court community in San Francisco. This on-site role involves supporting the Property Manager in daily operations, including resident relations, rent collection, leasing, and maintaining resident records. A strong understanding of HUD and Tax Credit regulations is essential. The position requires excellent customer service skills and the ability to adhere to complex regulatory requirements. This is a full-time position offering competitive hourly pay and a comprehensive benefits package.

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. Star View Court is an affordable housing apartment community located on Treasure Island, San Francisco. 

Pay: $28.63-$30.00 /hour, dependent on experience.

Benefits

  • Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
  • 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 
  • 403b + match 
  • Early close Fridays (3 paid hours each Friday)
  • Early close prior to a holiday (3 paid hours) 
  • Paid Time off between Christmas and New Year's Holiday 
  • Paid Volunteer Time
  • Paid Parental Leave and Care Giver Leave
  • Paid Life Insurance 
  • Free Employee Assistance Plan
  • Free Basic Dental
  • Pet Insurance options

Duties

  • Enters data in resident accounts receivable ledgers.
  • Assists with resident records documentation. 
  • Collects rent and other income, makes bank deposits, and forwards receipts.
  • Assists with the leasing process from initial application to move-in.
  • Responds to customer services requests. 
  • May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

  • High School Diploma or equivalent.
  • Valid Driver's License and car insurance.

Preferred Qualifications

  • One (1) year of administrative, office, accounting, or customer service experience.
  • Property management work experience and knowledge of applicable local and federal housing laws.
  • Knowledge of real estate property management applications.

Knowledge and Skills

  • Adhere to complex regulatory requirements.
  • Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Ready to apply?
You'll be redirected to Mercy Housing's application page.

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