
Assistant Property Manager - Casa Amparo
Required skills
- HUD
- Tax Credit
- resident account receivable ledgers
- rent collection
- bank deposits
- leasing process
- move-in
- customer service requests
- regulatory requirements
Nice to have
- administrative experience
- office experience
- accounting experience
- customer service experience
- property management work experience
Role summary
Mercy Housing is seeking an Assistant Property Manager to support the Property Manager in daily operations. This role requires a strong understanding of HUD and Tax Credit regulations, customer service skills, and the ability to coordinate with site teams. Responsibilities include data entry, rent collection, assisting with leasing, and responding to resident needs. This is an on-site position focused on building communities through affordable housing.
Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.
The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.
This is an on-site position.
Pay: $24-25 hour, dependent on experience.
Benefits
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
- 403b + match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
Duties
- Enters data in resident accounts receivable ledgers.
- Assists with resident records documentation.
- Collects rent and other income, makes bank deposits, and forwards receipts.
- Assists with the leasing process from initial application to move-in.
- Responds to customer services requests.
- May work outside normal business hours to respond to the needs of the property.
Minimum Qualifications
- High School Diploma or equivalent.
Preferred Qualifications
- One (1) year of administrative, office, accounting, or customer service experience.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
Knowledge and Skills
- Adhere to complex regulatory requirements.
- Maintain resident account receivable ledgers under supervision.
This is a brief description of the position.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
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