Specialty Infusion Acct Coord (Non-Exempt)
Required skills
- insurance verification
- denials management
- collections
- financial assistance programs
- drug copay cards
- claims processing
- insurance company regulations
- oncology coding
- oncology billing
- analytical skills
Nice to have
- business
- finance
- accounting
- VBO management
Role summary
Mercy is seeking a Specialty Account Coordinator to manage multiple facets of patient account coordination, including insurance/benefit verification, denials management, and collections. The role involves assisting patients with financial assistance programs like drug copay cards, monitoring services, and billing these programs. It requires a strong understanding of claims procedures, insurance regulations, oncology coding and billing, and monitoring regulatory changes. The position demands accuracy, attention to detail, and effective communication with physicians, staff, patients, and insurance companies. The coordinator will also serve as a resource for others and uphold Mercy's service standards. Some college hours in Business, Finance, or Accounting are preferred, along with a minimum of 3 years of related experience.
Find your calling at Mercy!
TheSpecialty Account Coordinatoris responsible multiple facets of patient account coordinationincluding insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as oncology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
Education: Some college hours in Business, Finance and/or Accounting related courses preferred.Licensure:Experience: A minimum of 3 years related experience required.Certification/Registration:Other skills & knowledge:(skills, knowledge, abilities)Interperonal, organizational, and analytical skills required. Must posess ability to work in stressful situatons, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to reapidly identify and initaiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations.Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Originally posted on Himalayas
