Program Manager, Creative X

Creative X is a global agency that drives the creative vision for our brands and how they are perceived in the world. We develop the vision for next-generation creative advertising, consumer brand content and experiences for Meta, Facebook, Instagram, WhatsApp, and our hardware products. Our vision is a fearless creativity that shapes the future of connection. With some of the industry's most experienced creative professionals on our team, we create beautiful work that has a purpose. And with an audience of almost five billion across some of the world's biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including creative experiences that explore new formats and expand what is possible in advertising. We believe in attracting and nurturing talented professionals with a focus on We believe in attracting and nurturing world-class talent with a focus on varied perspectives, community, and career development, community, and career development. We have developed effective collaboration models with agencies and our cross-company creative network to ensure a consistent and consistent creative narrative for work that reaches an audience across the globe due to the scale of our products. Creative X Program Managers are a team of strategic creative leaders who work closely with marketers and product teams to plan and manage creative projects. Program Managers forecast work, ensure that it is strategically aligned with marketing goals, mitigate issues and collaborate with cross-functional counterparts. In this role, you will partner closely with design leadership and cross-functional teams to plan, prioritize, and deliver brand and marketing design initiatives. You'll help translate creative and business objectives into actionable plans, balancing resources, timelines, and priorities while supporting high-quality, consistent creative execution. You will bring an understanding of brand design, creative production, and design team operations, helping to develop and improve scalable workflows, support the adoption of brand design systems, and foster effective collaboration across disciplines. Through proactive problem-solving and effective partnerships, you will help create an environment where designers can focus on delivering their best work.

Responsibilities

• Help prioritize projects with Design & Creative, Marketing and Product Leadership based on impact, company objectives and resources
• Influence and understand creative plans across brand, marketing and digital design, as it specifically relates to in-product experiences, for our family of brands
• Proactively identify important problems for marketing and/or advertising creative plans
• Effectively advocate for and build support for impactful brand and design initiatives that drive creative innovation and align with business objectives
• Plan resource needs, and coordinate resources across multiple projects
• Understand cross-functional partnerships and create effective partnerships with Marketers, Design and Product teams
• Can foster trusted relationships with creative and production partners
• Partner with designers and creative leadership to facilitate creative reviews, manage feedback, and champion high-quality design outcomes
• Manage creative projects to ensure successful delivery of various marketing efforts
• Able to be the lead point of contact for agencies for brand design and marketing work
• Prioritize competing needs with good reasoning and creative solutions
• Develop and improve scalable workflows, processes, and tools that enable effective creative collaboration and delivery
• Support the implementation and adoption of brand design systems, guidelines, templates, and evergreen creative resources
• Take a broad perspective to problems and identify strategic and creative solutions
• Manage budget for marketing funded initiatives, vendor scopes, and forecasting, identifying opportunities for cost efficiencies

Minimum Qualifications

• BA/BS degree in a relevant field, or 8+ years of experience working in a creative agency, production studio, and/or in-house brand/design teams
• Experience working with Marketers, Design/Creative, and Product teams
• Cross-functional collaboration experience across creative, marketing, brand strategy, in-product brand, and insights/analytics disciplines
• Experience managing marketing and/or brand design projects, including the creative development, production, and alignment with strategy
• Experience managing and improving creative operations, workflows, and processes to support efficient project delivery, resource planning, and cross-functional collaboration
• Experience working with brand design systems, guidelines, templates, and scalable creative resources to support brand consistency and efficient creative production
• Experience in working on or overseeing creative and design production initiatives that include live action, digital, and animation
• Experience setting priorities and problem-solving across concurrent projects by assessing impact, deadlines, and stakeholder needs
• Understanding of AI tool capabilities and limitations, demonstrated through professional or self-directed experience
• Demonstrated ability to exercise judgment in applying AI to design/creative work, including knowing when to use AI versus traditional tools and how to evaluate, edit, and refine AI-assisted outputs to meet quality standards
• Demonstrated curiosity and initiative in developing AI knowledge and skills, experimenting with emerging technologies and understanding their impact on creative workflows

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience applying responsible and ethical AI practices, including risk assessment, bias mitigation, and quality accuracy reviews
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience exploring emerging AI capabilities, including advanced prompting, workflow automation, and/or AI-assisted production processes
• Demonstrated ability to integrate AI tools into creative and/or operational workflows to improve efficiency, quality, or scalability, with measurable impact (e.g., efficiency gains, quality improvements)

$118,000/year to $170,000/year + bonus + equity + benefits