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Social Media, Technology, Virtual Reality, Advertising

Product Designer, Trust & Safety

San Francisco, CAHybridFull Time$250,000–$312,000 /yrPosted 1 month agoVisa sponsorship available

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Required skills

  • Trust & Safety
  • Product Design
  • Content Design
  • Systems Thinking
  • UX Writing
  • Product Strategy
  • Regulatory Compliance
  • mobile-first
  • consumer-social
  • Principal/Staff-level leadership

Nice to have

  • AI Ethics
  • AI Integration
  • Youth Safety Design
  • Creator Ecosystem
  • responsible AI
  • ethical AI

Role summary

Instagram's Trust & Safety Design team seeks a generalist systems thinker with a content design foundation to lead end-to-end product design for youth safety, parental controls, creator protections, and platform integrity. This role focuses on shaping safety experiences across a global platform, translating complex policy and regulatory requirements into intuitive, human-centered designs. The ideal candidate will have 8+ years of product design experience at scale, with a background in content design and a proven ability to lead strategic vision, influence cross-functional teams, and mentor designers. Experience in regulated spaces, AI ethics, and designing for teens is preferred.

Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people — with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich. We're looking for a generalist systems thinker with a content design foundation — someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design. This work presents unique design challenges at Meta: policy and regulation aren't blockers — they're creative material. The work you ship here sets standards that ripple across the company.

Responsibilities
  • Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features
  • Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX
  • Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
  • Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
  • Define and elevate the craft of content-informed product design — mentoring designers and establishing standards and best practices for how we communicate sensitive topics at scale
  • Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences


Minimum Qualifications
  • Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and 8+ years of experience in product design or a related discipline
  • 8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain
  • Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)
  • Experience with mobile-first, consumer-social product design at scale
  • Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers
  • Experience navigating ambiguity across design, product, policy, engineering, and legal functions to deliver cohesive outcomes


Preferred Qualifications
  • Ability to turn regulatory requirements into a human-centered, intuitive user experience
  • Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces
  • Strategic vision at the portfolio/program level
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Understanding of the creator ecosystem and the tools that help drive better outcomes
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience designing for teens/youth or family safety contexts
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies


$250,000/year to $312,000/year + bonus + equity + benefits
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