
Product Designer, Trust & Safety
Required skills
- Trust & Safety
- Product Design
- Content Design
- Systems Thinking
- UX Writing
- Product Strategy
- Regulatory Compliance
- mobile-first
- consumer-social
- Principal/Staff-level leadership
Nice to have
- AI Ethics
- AI Integration
- Youth Safety Design
- Creator Ecosystem
- responsible AI
- ethical AI
Role summary
Instagram's Trust & Safety Design team seeks a generalist systems thinker with a content design foundation to lead end-to-end product design for youth safety, parental controls, creator protections, and platform integrity. This role focuses on shaping safety experiences across a global platform, translating complex policy and regulatory requirements into intuitive, human-centered designs. The ideal candidate will have 8+ years of product design experience at scale, with a background in content design and a proven ability to lead strategic vision, influence cross-functional teams, and mentor designers. Experience in regulated spaces, AI ethics, and designing for teens is preferred.
Responsibilities
- Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features
- Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX
- Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
- Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
- Define and elevate the craft of content-informed product design — mentoring designers and establishing standards and best practices for how we communicate sensitive topics at scale
- Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences
Minimum Qualifications
- Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and 8+ years of experience in product design or a related discipline
- 8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain
- Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)
- Experience with mobile-first, consumer-social product design at scale
- Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers
- Experience navigating ambiguity across design, product, policy, engineering, and legal functions to deliver cohesive outcomes
Preferred Qualifications
- Ability to turn regulatory requirements into a human-centered, intuitive user experience
- Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces
- Strategic vision at the portfolio/program level
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Understanding of the creator ecosystem and the tools that help drive better outcomes
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience designing for teens/youth or family safety contexts
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
$250,000/year to $312,000/year + bonus + equity + benefits
Similar roles
Product Communications Manager, WhatsAppMeta · Washington, DC · Onsite
Director, Policy Communications — WhatsAppMeta · Washington, DC · Onsite
Product DesignerBedrock Robotics · New York, NY · Hybrid- Product DesignerSubImage · San Francisco, CA · Onsite
- Senior Product Designer — Workspace & CollaborationOpenArt AI · San Carlos, CA · Hybrid
- Staff Product Designer | Spatial ExperiencesGecko Robotics · New York, NY · Onsite
