Complex Claims Analyst

Metis is searching for a Complex Claims Analyst to join our Team!

Metis/Risk Management Programs is a Roanoke-owned and operated company that provides third-party administrative services for self-insurance risk pools, along with operational support and other innovative solutions for Metis subsidiaries. We are known for exceptional service, forward-thinking solutions, and strong relationships with our members.

What You'll Do: 

• Assists with the intake, setup, and maintenance of complex claims files. 
• Reviews, analyzes, and distills information from notices of claims and supporting documentation for entry into RiskMaster, and for initial response to the reporting party. 
• Reviews all first-report documentation for initial determination of claim handling.
• Prepares routine correspondence and coverage letters for review by Legal Counsel. 

Please note this is not a comprehensive list of activities, duties, or responsibilities required for this job. Activities, duties, or responsibilities may change at any time.
 

Minimum Qualifications: 

• College degree required. 
• In-office five (5) days a week required. 
• Experience in insurance claims, legal administration, or related support role preferred. 
• Experience in and/or exposure to large casualty claims preferred. 

What We Offer:

• Comprehensive benefits package, including 401(k) with 200% match up to 6%.
• Affordable health insurance premiums with wellness incentives.
• HSA with annual company contribution of $500.
• Company-paid individual dental, short-term disability, and long-term disability insurance.
• 11 paid holidays.
• Generous vacation and sick time.

Expected hiring salary range is $21.50 to $30.00 hourly. Actual offer will be based on a variety of factors including qualifications, credentials, education, and experience.

Metis is a tobacco-free workplace