Ground Support Equipment Technician

Company Overview

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.

Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.

At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.

Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.

Group Overview

This role sits within the Air Mobility Group (AIRMOB), which is responsible for developing and delivering Metrea’s aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refuelling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions.

Position Summary

Performs scheduled and unscheduled maintenance on Ground Support Equipment (GSE). Inspects, tests, and operates GSE to determine equipment serviceability and proper operation. Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical publications. Removes, disassembles, repairs, cleans, treats for corrosion, assembles, and reinstalls GSE accessories and components. Provides dispatch service for GSE, including positioning equipment to support aircraft maintenance and flight operations. Determines methods and sequence of troubleshooting, repair operations, and modifications to equipment by working from manufacturers manuals, drawings, and specifications, installation layouts and sketches, and verbal or written instructions. Replace worn or broken parts, adjust and alignments as required clean areas, and prepare equipment for full service.

What You'll Do

Safety-oriented individual adhering to best practices and the continuous improvement ethos

Perform complex diagnostics, service repairs, and maintenance work on company-owned equipment

Diagnose, troubleshoot, and repair equipment failures on aircraft ground support equipment

Must be safety-oriented with a proven record of working and leading others while adhering to defined safety guidelines and processes

Be able to perform preventative maintenance and repairs on assigned equipment and components

Will utilize hand tools, diagnostic equipment and use cutting devices, etc. in the performance of duties

Be able to conduct system diagnostics, Electrical diagnostics, Hydraulic diagnostics, and maintenance

Provides technical assistance and guidance to Team Members to ensure equipment is maintained safely and to company standards

Will occasionally be required to operate forklifts, scissor lifts, snorkel/boom lifts, pallet jacks, and small conveyance vehicles

Will be required to wear applicable personal protective equipment, and follow rules and regulations related to a detailed lockout/tag-out program

Follow all safety directives, maintenance procedures, and FAA regulations. Remain current on all required training and certifications

The ability to effectively prioritize workflow to best service our customers

This position requires excellent troubleshooting and communication skills

Accurately record aircraft maintenance in the automated maintenance records system

Flight-line driving

All other duties assigned

What You Bring

Proven and demonstrable attention to detail skills

Extensive experience in hydraulics, and electrical controls

Excellent problem-solving skills, being able to determine causes of errors and deciding on the course of action to solve

Comprehensive understanding of company philosophy and processes

Must be able to take initiative and work independently

Excellent communication skills, the ability to read and understand the information presented in writing, diagrams, and schematics

Additional Eligibility Qualifications

Valid U.S. driver’s license required; U.S. passport required for international travel

Must be able to obtain and maintain access to military installations

Must be able to lift up to 50 pounds and operate powered ground support equipment

Benefits

Comprehensive medical plan options

HSA/FSA accounts

Dental and vision coverage

6% employer 401(k) match

Fully paid parental leave for all new parents

Generous PTO

Life and disability insurance

Long-term and Short-term disability coverage

AD&D Coverage

Pet Insurance

Employee Assistance Program

Subsidized gym membership / plans through Wellhub

Work Authorization / Security Clearance

Applicants must be legally authorized to work in the United States. Must be a U.S. citizen. Position may require passing a government-administered background check. Role may require adherence to export control regulations (ITAR/EAR). Employment is contingent on meeting all clearance and adjudication requirements.

AAP/EEO Statement

This Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

Position Type and Expected Hours of Work

This is a full-time non-exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager.

Work Environment

This job operates in a hangar, on the flightline, and shop settings in all weather conditions. Exposure to aircraft noise, fuels, lubricants, and moving equipment is routine; appropriate PPE is required.

Travel

Up to 30% domestic and international travel to operating and deployed locations.

Base Pay Range

The compensation range shown below is a good faith estimate and reflects the expected base pay for this position upon hire. This is just one component of Metrea's overall approach to total rewards and final compensation decisions, including the ultimate salary or hourly rate agreed upon, may vary depending on factors such as job location, job-specific knowledge, skills, experience, and the overall negotiated compensation package. Eligible full-time employees also receive a comprehensive benefits package designed to support their health, wellbeing, and long-term success.

Pay Range$36—$40 USD

Our Firmware

At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.

Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.