Automotive Retail

Customer Engagement Coordinator | Heritage Harrisburg

Heritage Toyota Harrisburg, PAOnsiteFull Time$55,000–$55,000 /yrPosted 1 month ago

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Required skills

CRM software
basic computer skills
communication skills
appointment scheduling
sales collaboration
service collaboration

Nice to have

customer service
automotive industry

Role summary

Heritage Harrisburg is seeking a Customer Engagement Coordinator to join their service team. This role involves managing customer communications, scheduling appointments, following up on leads, and collaborating with sales and service departments. The ideal candidate will have strong communication and organizational skills, proficiency in CRM software, and basic computer skills. Experience in customer service or the automotive industry is preferred. The position offers a competitive salary of $55,000/year and opportunities for career growth within a supportive environment.

Job Description

Are you passionate about customer service and automotive excellence? Heritage Harrisburg is seeking a motivated Customer Engagement Coordinator to join our dynamic service team!

Competitive salary of $55,000/year

If you’re ready to make an impact, build relationships, and grow your career in the automotive world, apply today!

Drive your career forward with Heritage!

Experience Everything MileOne has to Offer:

Supportive Environment: Collaborate with a dedicated team in a friendly atmosphere.
Career Growth: We prioritize professional development and advancement opportunities.
Customer Focus: Help create exceptional experiences for our valued customers.

Essential Duties:

Manage inbound and outbound communications with customers.
Schedule appointments and follow up on leads.
Collaborate with sales and service departments to ensure seamless operations.

Qualifications:

Strong communication and organizational skills.
Experience in customer service or the automotive industry preferred.
Proficiency in CRM software and basic computer skills.

Our MileOne Employee Advantage:

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.

MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.

HEGE123

Service

Salary Range

Heritage Toyota HarrisburgPost Internally and Externally

Zip Code

17112

Ready to apply?

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