Alumni Coordinator

Alumni Coordinator

Milestone Treatment Center

About Milestone Treatment Center

At Milestone Treatment Center, we believe recovery is more than completing treatment—it's about building a healthier, more fulfilling life. Our mission is to provide compassionate, individualized care to individuals navigating substance use and mental health challenges. We're passionate about making a lasting difference, and we understand that meaningful support doesn't end when someone leaves our program.

We're looking for dedicated, compassionate professionals who want to be part of a team that truly makes an impact.

About the Role

Milestone Treatment Center is seeking an enthusiastic and relationship-driven Alumni Coordinator to help build and strengthen our alumni community. In this role, you'll maintain meaningful connections with individuals who have completed treatment, encourage continued recovery, and create opportunities for alumni to stay engaged and supported.

You'll play an important role in helping former clients navigate their recovery journey, reconnect with available resources, and access additional treatment services when needed.

This is an excellent opportunity for someone who enjoys connecting with people, organizing community activities, and making a genuine difference in the lives of others.

Key Responsibilities

• Build and maintain positive, supportive relationships with Milestone alumni through regular phone calls, emails, texts, and personal outreach.

• Conduct routine wellness check-ins, offering encouragement, recovery resources, and ongoing support.

• Plan and coordinate alumni events, recovery-focused activities, support gatherings, and community engagement opportunities.

• Proactively reconnect with alumni who have become disengaged or may benefit from additional recovery support.

• Collaborate with Admissions and Clinical teams to assist alumni interested in returning to treatment.

• Help develop and grow Milestone's alumni program, identifying creative ways to increase participation and strengthen connections.

• Maintain accurate records of alumni outreach, engagement, referrals, and follow-up activities.

• Track outreach and re-engagement goals, providing regular updates on program participation and outcomes.

• Gather alumni feedback and recommend improvements that enhance the overall alumni experience.

• Maintain confidentiality and professional boundaries in accordance with HIPAA, 42 CFR Part 2, and company policies.

Qualifications

• Previous experience in behavioral health, addiction treatment, peer support, client services, community outreach, or a related field.

• Excellent interpersonal and communication skills, with a genuine passion for helping others.

• Ability to build trust, establish rapport, and maintain meaningful professional relationships.

• Strong organizational skills with the ability to independently manage outreach, follow-ups, and multiple priorities.

• Comfortable using Microsoft Office, Google Workspace, and electronic tracking systems.

• Understanding of confidentiality, professional boundaries, and the importance of compassionate, judgment-free communication.

Why Join Milestone?

At Milestone Treatment Center, you'll be part of an organization committed to helping people build lasting recovery and healthier futures. We value teamwork, compassion, innovation, and individuals who take pride in making a difference.

As our Alumni Coordinator, you'll have the opportunity to help shape and grow a meaningful program, develop lasting relationships, and become an important part of our clients' continued success.

If you're passionate about helping others, enjoy bringing people together, and believe that recovery is a lifelong journey, we'd love to hear from you.

Join Milestone Treatment Center and help us make a difference that lasts well beyond treatment.