Project Data Assistant

RemoteRemoteFull TimePosted 29 days agoHidden Gem · Himalayas

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Required skills

  • Apple ecosystem
  • iOS
  • macOS
  • iWork
  • Microsoft Office
  • Salesforce
  • Solar
  • customer service
  • communication skills
  • sales proposals

Nice to have

  • independent judgment
  • ownership
  • team player

Role summary

This role is responsible for assisting with project data management and execution within the solar industry. Key responsibilities include validating customer expectations, managing multiple projects through all phases, and ensuring timely completion of tasks. The role involves serving as a liaison between various stakeholders, troubleshooting inquiries, and overseeing project documentation for accuracy. Additionally, the position requires recruiting and managing subcontractors, driving sales and profitability through effective project execution, and participating in marketing and business development efforts. Proficiency in the Apple ecosystem, Microsoft Office, and Salesforce is required, along with a strong commitment to customer service and organizational skills.

Responsibilities:

  • Validates expectations with customers before, during, and after project completion.
  • Exceeds customer expectations on a regular basis while performing excellent customer service.
  • Successfully manages multiple projects through all phases.
  • Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction.
  • Ability to weigh options, foresee consequences, and employ good judgment.
  • Serves as a liaison between field technicians, department management, government bodies, and customers.
  • Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints.
  • Proactively completes projects on time.
  • Reviews and oversees completed plans and project documentation for accuracy.
  • Monitors equipment production to ensure product integrity.
  • Consistently meets the overall project deadlines in a timely manner.
  • Builds trust and confidence with contractors and the Project Management Team.
  • Assists with managing multiple subcontractors across multiple states.
  • Recruits and develops business relationships with new subcontractors.
  • Drives sales and profitability through effective and efficient project execution.
  • Understands principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Requirements:

  • Excellent organizational and time management skills.
  • Excellent communication and interpersonal skills; both written and verbal.
  • Extraordinary commitment to the highest level of customer service.
  • Ability to work well with customers in verbal and in written communication.
  • Remains calm when dealing with an upset or angry customer and listens to their concerns/questions.
  • Positive, outgoing, energetic team player that enjoys working in a collaborative team environment.
  • Must be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.).
  • Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout.
  • Knowledge/Proficiency in Microsoft Office programs.
  • Knowledge /Proficiency in Salesforce.
  • Demonstrated sense of urgency and ownership in all assignments.
  • Ability to collaborate closely with other team members on a wide variety of projects.
  • Prepares timely and accurate paperwork.
  • Participates in marketing activities and business development efforts.
  • Experience with Solar.

Originally posted on Himalayas

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