Apparel

Assistant Store Manager - Kierland Commons - Scottsdale, AZ

Scottsdale, AZOnsiteFull TimeManager / HeadPosted 19 days ago

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Required skills

retail
customer-facing experience
computers
tablets
organizational

Nice to have

assistant management experience
fashion-forward
product knowledge
promotions
new product launches
customer journey

Role summary

Mizzen+Main is seeking an Assistant Store Manager in Scottsdale, AZ, to support daily operations and drive store performance. This role involves delivering exceptional customer service, maintaining brand standards, and coaching the sales team. The ideal candidate will have 1-3 years of retail or customer-facing experience, with prior leadership experience preferred. Proficiency in POS systems and strong communication and organizational skills are essential. This role requires a flexible schedule, including weekends and holidays, and the ability to perform physical tasks associated with retail environments.

WHO WE ARE

In 2012, Mizzen+Main set out to end the trade-off between looking sharp and feeling comfortable, and in doing so helped create the performance menswear category. We re-engineer classics with better materials and considered construction, built to keep pace with the life our customer leads.

We are now entering our next chapter: evolving from a performance shirt company into a premium menswear brand. Our customer is an established, accomplished professional. He values substance over show, is loyal to the few brands that earn it, and expects his clothes to meet his standards. We are building a brand worthy of him.

ABOUT THE ROLE

Mizzen+Main is seeking a highly motivated, fashion-forward, and enthusiastic Assistant Store Manager to help lead our retail team. This role supports the Store Manager in day-to-day operations and plays a key role in driving store performance, delivering a world-class customer experience, and cultivating a positive and productive store culture.

A DAY IN THE LIFE

Represent Mizzen+Main with professionalism, product knowledge, and a refined personal presentation.

Deliver and model exceptional, personalized customer service to inspire team standards and drive customer loyalty.

Maintain a deep understanding of current promotions, new product launches, and in-store/online events to create a seamless and informed customer journey.

Maintain a clean, inviting, and brand-aligned retail environment that supports an outstanding shopping experience.

Assist in resolving customer concerns in a timely and professional manner, ensuring satisfaction and retention.

Support the Store Manager in driving all aspects of store operations including staffing, training, sales performance, and daily execution of store initiatives.

Assist in recruiting, onboarding, and training sales associates and keyholders.

Provide daily coaching and on-the-floor leadership to reinforce team alignment with sales and service goals.

Support daily store operations, including opening/closing duties, inventory control, and visual merchandising.

Help manage and maintain an organized, efficient stockroom to ensure timely replenishment and product flow.

Assist in executing floor sets and visual displays in line with brand standards and seasonal initiatives.

Ensure compliance with Mizzen+Main’s operational policies and procedures.

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

WHAT YOU’LL NEED

1–3 years of retail or customer-facing experience; prior leadership or assistant management experience strongly preferred.

Strong verbal and written communication skills, with the ability to lead, motivate, and influence a team.

Proficient in using computers, tablets, and point-of-sale (POS) systems.

Detail-oriented with excellent organizational and problem-solving abilities.

Availability to work a flexible schedule including weekends, holidays, and evenings.

PHYSICAL DEMANDS

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Why Mizzen+Main?At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.

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