Solutions Engineering
Required skills
- Pre Sales Engineering
- SaaS
- JSON
- RESTful APIs
- Business process mapping
- Technical questions
- Security requirements
Nice to have
- GraphQL
- AI
Role summary
monday.com is seeking an experienced Solutions Engineer to join their growing sales team. This hybrid role, based in NYC, requires 3 days/week in the office. You will be a product expert, playing a critical role in helping prospects understand the value of the monday.com platform. Responsibilities include leading the technical aspects of complex sales processes, mapping business processes, establishing solution packages, and defining best practices. The ideal candidate has 2+ years in a SaaS Pre Sales Engineering role, strong problem-solving skills, technical curiosity, excellent communication, and understanding of JSON, RESTful APIs, and business process mapping. GraphQL knowledge is a plus.
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
About The Role
Our sales team is growing and we are looking for a strong Solution Engineer (Product Experts) to join the Solutions Engineers group.
As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales process.
We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.
Please note that this is a hybrid position of 3 days/week in our Denver office.
We are willing to hire US remote for the right talents if located in different locations.
You will play a critical role in helping our prospects understand the value of monday
Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
Work closely with our salespeople and help streamline monday's sales process
Map out prospects' business processes and assist them to implement them in our platform
Establish pre-configured solution packages and define best practices
Help to strategize large opportunities
Requirements
3+ years in a Pre Sales Engineering role (or similar) in a SaaS environment
Strong problem-solving skills
A deep technical curiosity for how IT systems work in a business context
Great communication and customer-facing skills
Understanding of JSON and RESTful APIs
Understanding of GraphQL - an advantage
Ability to clearly articulate technical topics to a non-technical audience
Business process mapping skills
Experience responding to technical questions and security requirements from customers
Exceptional teamwork capabilities
What monday.com can offer you:
Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
Similar roles
- Solutions Software EngineerMonday.com · New York, NY · Hybrid
- Sales RecruiterMonday.com · New York, NY · Hybrid
- Director, Global Solutions EngineeringUpGuard · Remote · Remote
Senior Director, Solutions EngineeringChargePoint · Campbell-254, CA · Hybrid
Head of Solutions EngineeringGorgias · Toronto, ON- Manufacturing Solutions Engineering ManagerTulip Interfaces · Somerville, MA · Hybrid
