Case Operations Manager
Required skills
- case operations
- complex litigation
- management consulting
- business operations
- operations management
- structured thinking
- synthesize information
- actionable plans
- analytical skills
- data-driven recommendations
Nice to have
- legal world
- personal injury law firms
- Salesforce
- startup experience
- high-growth company experience
Role summary
Morgan & Morgan is seeking a Case Operations Manager for its Complex Litigation practice. This role acts as a mini-COO for cases, working with leadership to ensure efficient case work-up from sign-up to settlement. Responsibilities include overseeing case operations, developing and implementing tools and processes, managing timelines, reporting on inventory and performance, collaborating with various departments and vendors to solve problems, developing client communication programs, and managing staffing and training for case teams. The ideal candidate is highly organized, enterprising, a fast learner, and possesses strong problem-solving, analytical, and leadership skills.
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Case Operations Manager, Complex Litigation
The Complex Litigation practice represents tens of thousands a year against the largest companies in the U.S. In recent years, we have successful defended clients’ rights to data privacy against Capital One and Google, helped 1000s of veterans earn justice against 3M, and achieved $1B+ settlements for clients harmed in disasters such as the East Palestine Train Derailment and the Maui Wildfires.
Summary
We are seeking a Case Operations Manager to join our team. As a Case Operations Manager you are the mini-COO of cases. You work directly with leadership to drive the effective and efficient work up of client cases from sign-up to settlement.
This role requires operational excellence and a strategic mindset, alongside the empathy to influence and the vision to lead. This successful candidate will be highly organized, enterprising, and a fast learner.
Responsibilities
Job Qualifications
#LI-AP1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
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