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Legal Services, Law Firms

Case Manager

Nashville, TNOnsiteFull TimeManager / HeadPosted 2 months agoVisa sponsorship available

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Required skills

  • case management
  • legal position
  • negotiating skills
  • team player
  • follow procedures
  • proactive interaction
  • multi-task
  • prioritize
  • positive attitude
  • minimal supervision

Nice to have

  • Bachelor’s degree
  • Personal Injury Case Manager
  • insurance adjuster experience

Role summary

We are seeking a highly organized Case Manager to join our team. The role involves daily client interaction, ordering and managing medical records, obtaining supporting documents, and negotiating settlements with insurance carriers and providers. You will work collaboratively with coworkers to manage case files from intake to closing under attorney direction, preparing demands and case synopses. The ideal candidate is customer-focused, empathetic, and possesses strong writing, communication, and organizational skills, with extensive computer and database expertise.

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person.
  • Order medical records from providers and communicate with clients and providers during the course of treatment.
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble support for submission to carriers
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney

    • Qualification

  • Bachelor’s degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred.
  • At least 2 years of working in a legal position or insurance adjuster experience preferred.
  • Negotiating skills.
  • Ability to be a team player and follow procedures.
  • Proactive interaction with clients, insurance companies and medical providers.
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

    • #LI-SC1

    Benefits

    Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

    Equal Opportunity Statement

    Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    E-Verify

    This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

    Privacy Policy

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