
Office - Resident Service Coordinator
Required skills
- resident interactions
- property management tasks
- resident satisfaction
- plan events
- property inspections
- software applications
- smartphones
- reporting/analysis tools
- communication skills
- problem-solving skills
Nice to have
- sales training
- customer service training
Role summary
Morgan Properties is seeking a Resident Service Coordinator to manage resident interactions, support property management, and ensure resident satisfaction. Responsibilities include planning events, conducting property inspections, managing resident files, and facilitating communication. The role requires 3-5 years of related experience, proficiency in software and reporting tools, and strong communication, interpersonal, and problem-solving skills. Sales and customer service training are beneficial. This onsite position offers competitive hourly pay, a rent discount, renewal commissions, and comprehensive benefits including medical, dental, vision, 401(k) with match, and generous PTO.
Join Our Team as a Resident Service Coordinator!
As a Resident Service Coordinator, you'll be responsible for managing resident interactions, supporting property management tasks, and ensuring the overall satisfaction of residents. You will help plan events, conduct property inspections, manage resident files, and assist with communication between residents and leadership at our community.
Compensation and Incentives
Excellent Base Pay : $21.00 - $23.00/hour
20% Rent Discount
Property Staff Shared Renewal Commissions (paid monthly)
$300 Morgan Essentials (paid quarterly)
Employee Referral Program (Earn up to $750 per referral)
Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
Retirement Plan: 401(k) with Company Match
Generous Paid Time Off: Including 10 Holidays per year and sick leave
What We’ll Expect from You:
3-5 years of related experience or training.
Sales and/or customer service training
Proficiency in software applications, smartphones, and reporting/analysis tools
Excellent communication, interpersonal, and problem-solving skills
Proficiency in software applications, smartphones, and reporting/analysis tools
Strong ability to foster positive relationships with residents and colleagues, creating an open and supportive environment
Skilled in understanding and addressing resident concerns with care and professionalism
Ready to help enhance the resident experience and grow in your career? Apply today to become our next Resident Service Coordinator!
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.
Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.
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