RiseMe
Mosaic Pediatric Therapy logo
Mosaic Pediatric Therapy Verified
Healthcare

Diagnostics Coordinator

Charlotte, NCOnsiteFull TimePosted 1 month ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • ASD diagnostic evaluation
  • ABA therapy
  • client screening
  • Intake process
  • HIPAA
  • Microsoft Office
  • Gmail
  • scheduling
  • insurance authorization

Nice to have

  • Central Reach

Role summary

The Diagnostic Testing Coordinator is responsible for being the first point of contact for clients seeking an ASD diagnostic evaluation. This role guides clients through the evaluation process, handles intake, verifies information and benefits, requests insurance authorization, schedules services, and maintains accurate documentation. The coordinator must be bilingual in Spanish, possess excellent interpersonal and communication skills, attention to detail, and proficiency with Microsoft Office and Gmail. Experience with electronic medical records, particularly Central Reach, and knowledge of HIPAA regulations are preferred.

The Diagnostic Testing Coordinator is responsible for establishing a professional and supportive “first contact” for clients seeking an ASD diagnostic evaluation. They will guide the client through the evaluation process from start to finish and provide a “warm handoff” to a UM Specialist should they choose to move forward with ABA therapy.

ESSENTIAL FUNCTIONS:

  • Screen clients seeking diagnostic evaluation services; providing timely follow up on phone calls and inquiries
  • Ensure clients and their families feel a sense of welcome
  • Collect basic information from clients to begin the Intake process
  • Verify client information and benefits
  • Maintain accurate documentation of service requests, testing, and referrals
  • Work collaboratively as a team member as evidenced by professional and timely communication, treating others positively, and resolving conflict in appropriate ways
  • Predictable, reliable, and prompt attendance and ability to report to and work in the Central office
  • Other duties and responsibilities as assigned by the Manager
  • Calculate and collect estimated client financial responsibility prior to scheduling services
  • Request authorization for diagnostic services when required by insurance
  • Schedule diagnostic clients for all services

    • PREFERRED SKILLS/KNOWLEDGE:

  • Excellent organization, analytical, and problem-solving skills
  • Experience using electronic medical record applications (Central Reach preferred).
  • Working knowledge of HIPAA regulations
  • Excellent interpersonal skills, good oral and written communication skills
  • Keen attention to detail
  • Working knowledge of Microsoft Office and Gmail office tools (Word, Excel, PowerPoint)

    • EDUCATION/EXPERIENCE REQUIREMENTS:

  • Bachelor’s Degree or equivalent experience
  • Must be bilingual (Spanish)
  • Must convey a sense of passion about helping children with autism through ABA therapy
    • Ready to apply?
    You'll be redirected to Mosaic Pediatric Therapy's application page.

    Similar roles

    See how RiseMe works

    Match, tailor, and prep so you send fewer applications and land more interviews.