Assistant Pest Control Branch Manager Pest
Required skills
- Team Development
- Sales Execution
- Customer Success
- Operations Management
- Scheduling
- Routing
- Quality Assurance
- Safety Compliance
- Driver's License
- Clean Driving Record
Nice to have
- Pest Control
- Service Industry Experience
- NC Pesticide License
- Tech-comfortable
- Mobile Apps
- Routing Software
Role summary
Mosquito Authority | Pest Authority is seeking a high-performing Assistant Branch Manager for its Aberdeen, NC location. This hands-on leadership role supports daily operations, technician development, and sales/service execution. The ideal candidate will coach from the front, hold teams accountable, and foster a high-performance culture. Responsibilities include leading and developing field technicians, driving sales, ensuring operational excellence, and supporting branch growth strategies. Preferred qualifications include service industry experience, a NC Pesticide License, and comfort with technology like routing and CRM software. A valid driver's license is required.
- Opportunity for advancement
- Company car
- Competitive salary
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
Mosquito Authority | Pest Authority
Aberdeen, NC
About Us
Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results.
We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals.
We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team.
Position Overview
The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture.
Key Responsibilities
Leadership & Team Development
• Support the Branch Manager in leading and developing field technicians
• Conduct ride-alongs, coaching, and performance evaluations
• Lead daily huddles and weekly training meetings
• Assist with recruiting, onboarding, and training
• Uphold company culture, professionalism, and service standards
Sales & Customer Success
• Drive daily sales execution, upsells, and recurring service conversions
• Coach technicians on customer communication and value presentation
• Support retention efforts and professionally resolve escalations
• Promote white-glove service and a strong online reputation
Operations & Field Excellence
• Assist with scheduling, routing, and daily operations
• Perform field audits to ensure quality, safety, and consistency
• Monitor inventory, equipment, and vehicle readiness
• Ensure compliance with treatment protocols, PPE, and regulations
Branch Growth & Performance
• Support execution of branch growth strategies
• Maintain accountability and consistent customer experience
• Identify process, routing, and service improvements
• Provide feedback and reporting to leadership
What We’re Looking For
• Strong, hands-on leadership style
• Natural coach and mentor
• Comfortable with customer interaction and problem-solving
• Service industry experience preferred (pest control a plus, not required)
• Clear communicator; organized and process-driven
• Growth-minded with interest in long-term advancement
• Tech-comfortable (mobile apps, routing software, CRM)
Requirements• Valid driver’s license and clean driving record • Prefer someone with a NC Pesticide License or Certified Applicators Card
• Comfortable working outdoors in varying conditions
• Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
• Professional appearance and communication skills
• Prior leadership or supervisory experience preferred
Why Join Us?• Fast-growing, stable company with clear advancement paths
• Professional training, certifications, and development
• Strong reputation for service quality and customer satisfaction
• Supportive leadership team focused on accountability and teamwork
• Opportunity to make a real impact at the branch level
Compensation & Benefits
Competitive compensation and benefits offered, commensurate with experience. Top-tier candidates can expect market-leading pay.
