Backend Engineer
Required skills
- behavioral intelligence
- marketing triggers
- customer signals
- event correlation
- temporal windows
- stateful evaluation
- trigger eligibility
- idempotency
- reliability
- observability
Nice to have
- Rust
- Elixir
- Customer Behavioral Tracking SDK
Role summary
We are seeking a Mid-Level Software Engineer to join our Behavioral team, focusing on building the behavioral intelligence layer of our platform. This role involves designing and implementing systems that detect customer behavior patterns and translate them into marketing triggers. You will work on challenging distributed systems problems, including high-volume event data, stateful evaluation, and reliability. Responsibilities include contributing to platform design, feature delivery, establishing reusable pattern frameworks, collaborating with product and engineering teams, and driving operational excellence through robust monitoring and alerting. The position requires 3+ years of professional software engineering experience with distributed, event-driven systems, proficiency in Kafka and gRPC, and experience with cloud environments like GCP and AWS. Experience with Rust or Elixir is a plus.
We’re looking for a Mid-Level Software Engineer to join the Behavioral team, responsible for turning raw customer signals into meaningful marketing triggers. This team builds the behavioral intelligence layer of our platform—systems that detect patterns in customer activity and inactivity (such as cart abandonment, price drops, or loyalty milestones) and translate them into automated messaging opportunities.
This is a hands-on role where you will contribute to the architecture and implementation of critical platform capabilities. You’ll design robust systems, write high-quality code, and ensure our services are scalable, reliable, and maintainable.
You’ll work on challenging distributed systems problems involving high-volume event data, event correlation, temporal windows, stateful evaluation, trigger eligibility, account-specific readiness, idempotency, reliability, observability, and downstream activation. The systems you help build will power use cases like cart abandonment, browser abandonment, checkout abandonment, price drops, back-in-stock alerts, loyalty milestones, replenishment reminders, and audience membership changes.
You will report to the Behavioral Team Engineering Manager in this role.
What You’ll Do
What You Bring
Nice to have:
The base pay range for this position is $119.3 - $155K/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.
Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.
We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.
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