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Marketing & Advertising, Digital Agency, Creative Services

Freelance Community Manager (B2B)

United StatesOnsiteContractPosted 19 days agoVisa sponsorship available

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Required skills

  • CPG
  • B2B
  • social media management
  • agency
  • consumer-facing brand
  • beauty
  • lifestyle
  • entertainment
  • B2B Enterprise Software
  • Payments & Commerce

Nice to have

  • passionate
  • savvy
  • sparking conversations
  • engaging audiences
  • monitor brand sentiment
  • digital-first environments

Role summary

Seeking a Freelance Community Manager with CPG and B2B experience to manage and grow online communities across social platforms. Responsibilities include daily interactions, content creation, community moderation, sentiment monitoring, and reporting. The ideal candidate is passionate about social media, particularly TikTok and Gen Z culture, possesses strong copywriting skills, and excels in fast-paced, digital-first environments. Experience in beauty, lifestyle, or entertainment brands is a plus, alongside B2B Enterprise Software experience in Payments & Commerce, Telecom & Business Services, or Cloud & AI.

THE ROLE

We’re looking for a savvy and passionate Freelance Community Manager with CPG and B2B experience. In this role, you’ll be the voice of our clients’ brands building community, sparking conversations, and engaging audiences across social platforms. You’ll manage day-to-day interactions, respond to comments and messages, monitor brand sentiment, and help grow and nurture online communities. This role is perfect for someone who knows social inside and out and thrives in fast-moving, digital-first environments.

RESPONSIBILITIES

  • Managing, creating, and moderating our clients' social communities
  • Assist in monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization
  • Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
  • Ensure channel strategy plans support overall brand goals and objectives communicated from client
  • Facilitate communication with Creative Department for the creation of social media content and tone of voice for community management
  • Summarize insights and listening observations to help create reports that lead to the optimization of social platforms
  • Generate, manage and maintain content calendars for all social communities
  • Post content in accordance with Content Calendar
  • Respond to comments, when appropriate, to foster a positive community

    • QUALIFICATIONS AND SKILLS

  • 4+ years of social media management in an agency or consumer-facing brand environment
  • Experience with beauty, lifestyle, CPG, entertainment, or culturally disruptive brands
  • B2B Enterprise Software experience (Payments & Commerce, Telecom & Business Services, Cloud & AI)
  • Experience managing social media channels, especially TikTok
  • Passionate about TikTok and Gen Z culture
  • Strong copywriting skills that can flex per demographics, platform roles & brand objectives
  • Passion for delighting clients and going above & beyond
  • Super organized, able to manage multiple workstreams simultaneously
  • Proactive approach to work
  • Spread Joy! ✨
    • Ready to apply?
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