Technician for Industrial Plant Automation and Control Systems

Mississauga, ONOnsiteFull Time$65,000–$80,000 /yrPosted 2 months ago

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Required skills

industrial plant automation
product dispatch
plant control systems
truck dispatch systems
hardware installation
software installation
remote support
on-site support
customer training
electrical circuits

Nice to have

Spanish proficiency
GPS monitoring
load-balancing
workload optimization

Role summary

Our company is seeking a Technician for Industrial Plant Automation and Control Systems. This role involves preparing, wiring, installing, and supporting plant control and truck dispatch systems (hardware and software). Responsibilities include training users, troubleshooting issues remotely and on-site, developing customer relations, coordinating internally, and testing new software/hardware. The ideal candidate will have a technical degree, at least 3 years of experience in a relevant field, strong knowledge of electrical/control circuits, computers, Windows, and networking. Occasional weekend work, on-call duties, and approximately 20% travel throughout North America are expected.

Our Products

Our software products involve industrial plant automation (e.g. opening and closing material gates, controlling conveyor belts, monitoring material flow, reading weigh scales and pulse meters, all in real time) and product dispatch (e.g. dispatching orders to production plants, monitoring fleets of delivery trucks via GPS, load-balancing and optimizing workload across multiple production locations).

Job Description

Prepare, wire, install and support both our plant control systems and truck dispatch systems (hardware and software).
Train users on-site and remotely, to take advantage of our software.
Troubleshoot and solve plant, computer and software issues either by remote support calls from our office, or on-site visits.
Develop and maintain positive customer relations.
Coordinate within the company to ensure customer requests are handled appropriately and in a timely manner.
Test new software and hardware, troubleshoot issues and propose solutions.

Qualifications

College diploma or technological degree in an Engineering related field.
Minimum 3 years of proven working experience in an applicable field.
Must be fluent in English. Professional Working Spanish proficiency is an asset.
Strong practical knowledge of electrical and control circuits, computers, Windows, networking.
Excellent interpersonal and telephone skills.
Able to multitask in a fast paced environment, working individually and in a team, with a positive attitude and a passion for quality.
Must be able to travel throughout North America by air or car, keep a passport and driver’s license in good standing and own a vehicle in good working order.

Work Hours

Office hours: 8-4 or 9-5, Monday to Friday. Weekend work is occasionally required, as well as after hours on-call support duty on a weekly rotation. Installation trips are usually 3-5 days long, some during weekends. Approximately 20% traveling time is expected, depending on seasonal demand.

Benefits

Allowances for travel, car expenses. Premiums for on-call shifts and overtime after completing initial training.

Benefits include medical, dental, life insurance, long term disability, etc.

Ready to apply?

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