Muon Space logo
Muon Space Verified
Aerospace, Climate Tech, Satellite Technology, Data Analytics

Software Engineer, Customer Solutions

San Jose, CAHybridFull Time$190,000–$212,000 /yrPosted 2 months agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • C++
  • Python
  • Customer Integration
  • Software Engineering
  • System Design

Nice to have

  • Spaceflight flight software
  • satellite bus
  • developer SDKs
  • partner-integration programs
  • Linux-based real-time systems
  • embedded networking

Role summary

Muon Space is seeking a Software Engineer, Customer Solutions to guide external payload partners in integrating their software with Muon's platform before launch. This role involves serving as a technical expert, providing guidance on the software development kit, payload accommodation, and best practices. Responsibilities include owning the customer engineering experience, collaborating with internal teams, running technical exchanges, authoring documentation, and defining integration metrics. The position requires strong C++ and Python skills, 5+ years of software engineering experience, and excellent coding and communication abilities. Experience with spaceflight software, embedded systems, or building developer SDKs is preferred. This is a hybrid role based in San Jose, CA.

About the role

Muon seeks a Software Engineer, Customer Solutions to join our Software team. This engineer will help Muon's customers integrate their payloads and software before launch, guiding them through the software development kit, payload accommodation guide and best practices for deploying their instruments in a constellation of spacecraft.

You will serve as a technical expert and guide for the customer throughout the early phases of their mission, ensuring that they can test their code and payload long in advance of launch. You will set up appropriate simulations and tests with them to help them gain confidence in what will happen on orbit. You will ensure a seamless transition such that the systems can work the same in test as they will work in orbit, allowing the customer to much more quickly get real data from their spacecraft.

This position is hybrid and requires working on-site in our San Jose, CA office three days per week.

Responsibilities

  • Own the engineering experience for external payload partners integrating with Muon's software platform, including how they can handle commanding, telemetry, payload management, fault detection and recovery, and data downlink.
  • Partner with Flight Software, Mission Engineering, and Systems Engineering to influence design and evolution of our payload interfaces.
  • Run customer-facing technical exchanges, design reviews, and integration test campaigns. Serve as the named software technical point of contact for payload partners.
  • Author and maintain the customer-facing developer guide, sample code, and reference applications for the customer-facing Payload Software Development Kit; contribute to the Payload Accommodation Guide.
  • Maintain up-to-date epics, estimate forward-looking work, and escalate roadmap changes or delays early.
  • Define and track metrics that matter for the customer payload-integration experience (e.g., integration cycle time, customer-blocking issue lead time) and manage OKRs for your area of responsibility.
  • Qualifications

  • B.S. in Computer Science, Computer Engineering, Aerospace Engineering, or a related field — or equivalent experience.
  • Strong fluency in modern C++ and Python.
  • 5+ years of professional software engineering experience, including shipping software that external customers depend on.
  • Excellent coding and design skills.
  • Excellent written and verbal communication.
  • Nice-to-have Skills

  • Spaceflight flight software experience, or other safety/mission-critical embedded software experience.
  • Direct experience integrating third-party payloads with a satellite bus.
  • Prior work building developer SDKs, customer-facing technical documentation, or partner-integration programs.
  • Familiarity with Linux-based real-time systems and embedded networking (Ethernet/CAN/serial) at the protocol level.
  • Experience in negotiation and customer alignment.
  • Salary

    The salary range for this role is $190,000 - $212,000, plus a competitive equity grant and comprehensive benefits package. Final compensation will be determined based on skills, qualifications, experience, and geographic location as assessed during the interview process.

    About Muon Space

    Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world.

    Taking Care of Our Team

    At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave.

    Our mission embraces the entire planet and we believe our team should too. Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.

    Muon is currently registered and able to hire in the following states:AL, AZ, CA, CO, CT, DC, FL, GA, IL, IA, ID, MD, MA, MI, MN, MO, NJ, NY, NC, OH, OR, PA, TN, TX, VT, VA, WA

    ITAR/EAR Requirements

    This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.

    Ready to apply?
    You'll be redirected to Muon Space's application page.

    Similar roles

    See how RiseMe works

    Match, tailor, and prep so you send fewer applications and land more interviews.