Personal Lines Underwriter – Level 1

Job Title: Personal Lines Underwriter – Level 1

Location: 505 Hwy 7 #311, Thornhill, ON L3T 7T1

Employment Type: Full-time / Permanent / 5 Days In-office

Salary Range: $50,000 - $55,000

Reason for Vacancy: New position

Who we are:

Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships with Canada's leading insurance companies. With multiple offices across Southern Ontario and a dedicated support center in Richmond Hill, we are committed to delivering superior pricing, comprehensive coverage, and exceptional service to our clients.

About the role:

In this role, you’ll play an important part in evaluating risks, supporting new and existing business, and ensuring submissions align with carrier underwriting guidelines and regulatory requirements. You’ll collaborate with brokers and insurance partners to make informed underwriting decisions, support profitable growth, and build strong, lasting relationships.

What you’ll be doing:

Underwriting

• Review and evaluate new and renewal submissions to assess risk acceptability, coverage requirements, premiums, and alignment with company and carrier underwriting guidelines.

• Verify submission details and ensure all required documentation, signatures, and information are complete and accurate.
• Calculate premiums accurately by applying appropriate rates, surcharges, and eligible discounts.
• Monitor portfolio performance and support a balanced, profitable distribution of business across carrier partners.
• Monitor assigned broker accounts, support premium volume objectives, and assist with reporting and portfolio activities, including AutoPlus, MVR, and HITS.
• Track premium volumes and help ensure carrier-specific volume commitments are achieved.

Broker Relationship Management

• Build and maintain strong working relationships with brokers, insurance carrier partners, and internal teams.
• Provide underwriting guidance, communicate decisions, and help brokers navigate complex risks and service-related matters.
• Support brokers and team members through training on underwriting guidelines, workflows, and system processes as needed.
• Communicate decisions, requirements, and follow-ups clearly and promptly to maintain high service standards.
• Escalate significant risks, submission concerns, workflow issues, and other matters to management.
• Take on additional responsibilities as required.

What we need you to bring:

• College or University Degree or equivalent relevant experience.
• 1–2 years of underwriting experience within a general insurance brokerage.
• RIBO License or willing to obtain within the first year of employment.

• CIP or CAIB Certification or working towards its completion is considered an asset.

• Experience with insurance company portals and broker management systems, particularly EPIC, is considered an asset.
• Proficient with insurance policy systems as well as MS Office, specifically Excel, Word, and Outlook

My Insurance Broker is an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We are committed to providing accommodation upon request for applicants and employees with disabilities, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of our hiring process, please inform us and we will work with you to meet your needs.

Your application will be reviewed by a member of our recruitment team who will carefully assess your qualifications - never AI. We thank all candidates for their interest, however, only those selected for an interview will be contacted.