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Information Technology

Associate Director - Client Growth Partner (BFSI)

Boston, MAHybridFull TimeDirectorPosted 1 month agoVisa sponsorship available

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Required skills

  • Account Growth
  • AI Transformation
  • CXO Engagement
  • Revenue Targets
  • Account Planning
  • Procurement
  • Legal Negotiations
  • CIO
  • CTO
  • CDO

Nice to have

  • Digital Product Engineering
  • Nagarro

Role summary

Nagarro is seeking a high-intensity Associate Director - Client Growth Partner for their BFSI sector. This role focuses on delivering significant year-over-year growth at key accounts by positioning Nagarro as a strategic partner for AI transformation. The ideal candidate will have at least 20 years of experience managing large accounts within professional services, possess strong commercial acumen, AI fluency in an industry context, and the ability to engage effectively with C-suite executives. Responsibilities include account planning, deal shaping, procurement and legal negotiations, and fostering collaboration with internal teams to expand client engagements and secure testimonials.

Mission

  • A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts.
  • Will position Nagarro with CXOs as the strategic partner for AI transformation.
  • Will systematically expand the breadth and depth of the engagement.

Outcomes

  • Grow assigned portfolio:
    • Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
    • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
    • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.
  • Has at least 20 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case.
  • Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support.
  • Low ego, high accountability.

Working Modal: 1-2 days in office

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

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