Ice Skating Rink Monitor
Required skills
- Ice Skating
- Customer Service
- Safety Rules
- Communication Skills
- Physical Tasks
- Self-Direction
- Reliable Transportation
- Evenings
- Weekends
- Holidays
Nice to have
- Ice-skating ability
Role summary
Nashville Zoo is seeking a part-time seasonal Ice Skating Rink Monitor for November 2026 to January 2027. This role ensures guest safety and enjoyment on the ice by supervising skaters, identifying hazards, assisting with incidents, and providing excellent customer service, including skate rentals. The position requires advanced ice-skating ability, strong communication, physical stamina for standing/skating in cold temperatures, and self-direction. Must be at least 16, have reliable transportation, and be available for evenings, weekends, and holidays. The role involves outdoor work and occasional lifting.
Position Title: Ice Skating Rink Monitor
Department: Guest Services
Supervisor: Guest Services Director
Position Status: Part-Time Seasonal, non-exempt
Nashville Zoo Mission:
Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages.
Position Description:
The Ice Skating Rink Monitor plays a crucial role in ensuring the safety and enjoyment of all guests at the rink. This position is seasonal, beginning in November 2026 and ending in January 2027. This role is ideal for someone who enjoys ice-skating and working in a dynamic, guest-focused environment.
Duties and Responsibilities:
Qualifications/ Skills
Education/ Experience:
Physical Responsibilities:
Staff must frequently stand and walk for extended periods, interact with guests throughout their shift, and occasionally lift, carry, or move items up to 25–30 lbs, such as program materials, supplies, or event equipment. These roles require clear verbal communication, strong customer‑service skills, and the ability to project one’s voice during programs, tours, and presentations. Employees regularly work both indoors and outdoors in varying weather conditions and may be exposed to noise, crowds, dust, and routine cleaning agents. Staff must safely navigate public areas, stairs, and uneven surfaces, while operating basic equipment such as radios, tablets, microphones, and point‑of‑sale systems. Positions may involve assisting with special events, school programs, or animal‑themed activities, requiring flexibility, professionalism, and adherence to safety and guest‑interaction protocols. Schedules may include weekends, holidays, early mornings, evenings, and occasional overtime based on programming or attendance needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Work Schedule:
Pre-employment requirements:
Nashville Zoo is an Equal Employment Opportunity (EEO) employer and maintains a drug-free work environment. All employment is at-will.
