
General Manager
Required skills
- Profitability
- Team Development
- Business Acumen
- Customer Loyalty
- Financial Performance
- Market Visibility
- Sales
- Budgets
- P&L
- Strategic Plans
Nice to have
- Relocation
- Hospitality
- Travel
- Real Estate
Role summary
National Corporate Housing is seeking an experienced General Manager to lead the sales and operations of a local office. This leadership role focuses on driving financial performance, market visibility, and customer loyalty through business acumen, team development, and strategic execution. Responsibilities include achieving profitability, managing sales and operations teams, developing strategic plans, managing budgets and P&L, and building property partnerships. The ideal candidate is a motivated self-starter with proven success in managing sales and operations, strong communication, and proficiency in Microsoft Office. Experience in relocation, hospitality, property management, or real estate is a plus.
- Achieve year-round profitability of the market
- Hire, manage, and develop high-potential associates
- Lead, manage, and hold sales and operations team members accountable
- Drive the success of the business development team, including outside salespeople
- Attend sales calls and deliver presentations
- Achieve guest satisfaction survey score goals
- Review client and guest relations issues and resolve when necessary
- Perform periodic inspections to ensure inventory meets quality standards
- Gain market visibility and increase market share for the Company
- Participate in industry and local market networking opportunities
- Build local property partnerships and negotiate fees, terms, and rental rates
- Develop and implement short- and long-term strategic plans that align with organizational goals
- Ensure the market adheres to Company standards and policies
- Manage budgets and P&L, including active participation in the annual budget preparation process
- Review and/or acquire new housing inventory as needed
- Maintain appropriate marketing materials for the market through collaboration with the marketing team
- Other duties as assigned
- A fast-paced, independent, motivated self-starter with a drive to succeed
- Proven history of success managing both sales and operations-focused team members
- Strong communication and presentation skills
- Bachelor’s degree is ideal
- Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus
- Excellent customer service skills
- Proficient in Microsoft Office (Word, Outlook, Excel)
- Some travel may be required
- Competitive Base Salary
- $86,100- $102,600 annual salary
- Annual performance-based bonus of up to 10% of the Market’s Net Income based on achievement of KPIs
- Annual performance-based bonus of $15,000 based on achievement of company KPIs
- Medical, dental, and vision insurance options
- 401k plan with discretionary match
- Company paid life insurance, short term disability, and long term disability
- Supplemental life insurance, critical illness, accident, and identity theft protection
- One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
- Inclusive Awards and Recognition Program
- Vacation, sick, and floating holidays
- Paid time off
- Paid volunteer time
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
- National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
