
Admission/Intake Coordinator
Required skills
- behavioral health
- intake
- admission
- referral calls
- clinical information
- medical information
- admission decisions
- providers
- nursing staff
- referral sources
Nice to have
- Bachelor's in Psych
- Social Work
- Nursing
- Healthcare
Role summary
Seeking a compassionate and detail-driven Admissions Coordinator for a behavioral health facility. This role involves guiding patients and families through the intake and admission process, gathering clinical and medical information, coordinating with healthcare providers, and ensuring accurate data entry and regulatory compliance. The ideal candidate will possess strong problem-solving skills, the ability to remain calm under pressure, and an empathetic communication style. A Bachelor's degree in a related field is preferred, as is experience in behavioral health admissions.
Admissions Coordinator – Behavioral Health
Shift: Nightshift 7p-7a
Make a Difference from the First Hello.
We’re looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you’ll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care.
What You’ll Do:
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Answer and screen referral calls with professionalism and empathy
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Gather and document clinical and medical information for admission decisions
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Coordinate with providers and nursing staff to ensure timely, appropriate admissions
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Communicate criteria, bed availability, and decisions to referral sources
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Complete admission paperwork and ensure accurate data entry
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Maintain compliance with regulatory and organizational standards
What You Bring:
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High school diploma or GED (Bachelor’s in Psych, Social Work, Nursing, or Healthcare preferred)
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Experience in behavioral health admissions/intake a plus
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Strong problem-solving skills and the ability to stay calm under pressure
-
Ability to manage multiple situations at once
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Professional, empathetic communication style
Why Join Us?
You’ll play a key role in connecting individuals to the care they need, working with a supportive team in a mission-driven environment.
Knoxville Center for Behavioral Medicine: Mission and Vision
We are committed to improve the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment. Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time.
The Knoxville Center for Behavioral Medicine provides a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center.
Ready to make an impact? Apply today!
EOE
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