
Sales Associate - Keyholder
Required skills
- High School Diploma
- equivalent
- inventory control
- loss prevention
- visual merchandising
- brand standards
- customer records
- patient records
- multi-tasking
Nice to have
- retail experience
- customer service experience
- keyholder
Role summary
This Sales Associate role involves delivering exceptional customer experiences, supporting store operations, and achieving sales goals in an optical retail environment. Key responsibilities include assisting customers with eyewear and contact lens selection, dispensing products, educating customers on care, maintaining accurate records, and ensuring the store is clean, organized, and visually merchandised. The position also requires support for inventory control and loss prevention procedures. A high school diploma or equivalent is required, with 1+ year of retail or customer service experience preferred. The role demands versatility and the ability to multitask in a fast-paced setting.
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
- Provide excellent customer service while supporting store sales goals
- Help customers select eyewear based on lifestyle, prescription, and budget
- Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
- Educate customers on eyewear and contact lens care
- Maintain accurate customer and patient records
- Communicate order status and answer incoming phone calls
- Keep the store clean, organized, and visually merchandised to brand standards
- Support inventory control and loss prevention procedures
- Other duties as assigned
- In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.
How would you like Sundays off? Yes, every Sunday we’re closed!
What You’ll Need:
Experience & Skills: 1+ year of retail or customer service experience is preferred Versatility: Skilled at multi-tasking and handling a fast-paced work environment Education: High School Diploma or equivalent required
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. Our Benefits Include:
- Health & Dental Insurance
- 401k Retirement Savings
- Flex Spending Account
- Generous Paid Time Off & Company Holidays
- Parental Leave
- Employee Eyewear Discount
- Overtime pay when applicable
Focus on Professional Growth and Career Fulfillment:
- Training programs available
- Access to educational courses
- Emphasis on internal promotions and career advancement
At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they deserve. For more information about America's Best, visit AmericasBest.com.
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