National Vision, Inc. logo
Retail (Optical), Healthcare Services

Sales Associate - Keyholder

Maple Grove, MNOnsiteFull TimeEntry-level (exp-based)Posted 9 days agoVisa sponsorship available

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Required skills

  • keyholder
  • customer service
  • store operations
  • sales goals
  • eyewear
  • contact lenses
  • lens training
  • customer education
  • record keeping
  • phone calls

Nice to have

  • 1+ year retail experience
  • multi-tasking

Role summary

This Sales Associate role involves delivering exceptional customer experiences, supporting store operations, and achieving sales goals. Responsibilities include assisting customers with eyewear and contact lens selection, dispensing products, providing lens training, educating customers on care, maintaining accurate records, and managing store presentation and inventory. The position requires strong customer service skills, the ability to multitask in a fast-paced environment, and a focus on visual merchandising and loss prevention. A High School Diploma or equivalent is required, with 1+ year of retail or customer service experience preferred. The company offers competitive pay, bonuses, and benefits, with opportunities for professional growth and internal advancement.

As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.

  • Provide excellent customer service while supporting store sales goals
  • Help customers select eyewear based on lifestyle, prescription, and budget
  • Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
  • Educate customers on eyewear and contact lens care
  • Maintain accurate customer and patient records
  • Communicate order status and answer incoming phone calls
  • Keep the store clean, organized, and visually merchandised to brand standards
  • Support inventory control and loss prevention procedures
  • Other duties as assigned
  • In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

How would you like Sundays off? Yes, every Sunday we’re closed!

What You’ll Need:

Experience & Skills: 1+ year of retail or customer service experience is preferred  Versatility: Skilled at multi-tasking and handling a fast-paced work environment Education: High School Diploma or equivalent required

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. Our Benefits Include: 

  • Health & Dental Insurance 
  • 401k Retirement Savings 
  • Flex Spending Account 
  • Generous Paid Time Off & Company Holidays 
  • Parental Leave
  • Employee Eyewear Discount
  • Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment: 

  • Training programs available 
  • Access to educational courses 
  • Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they deserve. For more information about America's Best, visit AmericasBest.com.

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