Nebraska Furniture Mart Inc. logo
Retail, Home Furnishings, Appliances, Electronics

Customer Pick Up Specialist

Kansas City, KSOnsitePart TimeEntry-level (exp-based)$18–$23 /hrPosted 1 month agoVisa sponsorship available

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Required skills

  • 18 years of age
  • Lift/push/pull required weights
  • Criminal background check

Nice to have

  • 1-year customer contact experience
  • Positive, upbeat attitude

Role summary

Nebraska Furniture Mart is seeking a Customer Pick Up Specialist to join their warehouse team. This role involves assisting customers in loading merchandise into their vehicles, ensuring accuracy and preventing damage. Responsibilities include greeting customers, inspecting and preparing merchandise, securing it in vehicles, completing paperwork, and reporting any issues to a supervisor. The position requires physical stamina and the ability to work flexible hours, including weekends. Previous warehouse or customer contact experience is preferred.

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here are a few reasons why: A FUN, stable work environment, with no lay-offs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $18.30 - 22.77 hourly

Weekends Required

 

Job Description: Your Piece of the Puzzle

Do you tend to leave a lasting impression on people? If so, we are looking for a friendly face to join our warehouse Customer Pick Up team! You will be the last person our customers come in contact with. Your job will be to assist the customer in getting the merchandise quickly and securely into their vehicle.

 

Job Duties: A Day in the Life

  • Greet Meet customer at their vehicle promptly and with a helpful smile
  • Inspect Uncrate, apply fabric coating and re-crate merchandise. Examine product for flaws
  • Load Wrap and secure merchandise into customer’s vehicle without damage
  • Confirm Check that the customer received their correct merchandise and complete appropriate paperwork
  • Report Track daily progress and immediately report discrepancies, errors or potential roadblocks to supervisor

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

 

Qualifications: Can You Check These Boxes?

 

  • Must be 18 years of age
  • 1-year labor or warehouse experience preferred
  • 1-year customer contact experience preferred
  • High school diploma or GED preferred
  • Positive, upbeat attitude
  • Ability to lift/push/pull required weights
  • Ability to work night, weekend and/or early morning hours based on business needs
  • Pre-employment screening includes, but isn’t limited to, criminal background check

Benefits: What’s in It for You?

  • As a part-time member of our NFM Family, you will enjoy:
  • Competitive pay Paid holiday and paid time off
  • Staff discount on merchandise (Collectively, NFM staff has saved almost $2 million on purchases in the last 12 months)
  • Tuition reimbursement
  • Paid training
  • 401(k) with company matching
  • Employee assistance program
  • Career development and advancement opportunities

Nebraska Furniture Mart is an Equal Opportunity Employer

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