
Grocery Manager
Required skills
- Grocery Management
- Inventory Control
- Product Storage
- Shelf Maintenance
- Customer Service
- Staff Training
- Performance Evaluation
- Scheduling
- Merchandising
- Safety Procedures
Nice to have
- Performance Management
- Staffing
- Management Proficiency
- Team Coordination
- Financial Planning
- Process Improvement
Role summary
NetCost Market is seeking a Grocery Manager to oversee daily operations, ensuring high standards of freshness, value, and customer experience. Responsibilities include managing inventory, maintaining store appearance, leading and training staff, and implementing process improvements to maximize sales and profitability. The ideal candidate will have 3+ years of management experience, strong customer service skills, and proficiency in people management and quality control.
Grocery Manager
Company Overview:
At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.
Job Duties and Responsibilities:
- Manage daily operations of grocery store to meet store goals.
- Inspect the quality and freshness of all deliveries prior to receiving merchandise.
- Perform inventory control to avoid over stock and low stock.
- Manage product storage and rotation activities to reduce spoilages and damages.
- Ensure that grocery shelves are maintained clean and organized.
- Ensure that shelves are loaded with fresh products all the time.
- Ensure that all products are properly tagged and labeled.
- Follow and enforce store policies, security measures and customer service standards.
- Provide excellent customer services for sales growth.
- Develop positive shopping experience and ensure customer satisfaction.
- Provide direction and guidance to grocery staffs in their assigned job duties.
- Evaluate performance of each staff and provide appropriate feedback.
- Assist in recruiting and training staffs on assigned responsibilities.
- Assign daily workload and schedules to staffs.
- Hire and train new employees for the sales floor or other department.
- Provide trainings according to the company’s training policies, guidelines and materials to newly promoted managerial assistants including but not limited to assistant manager, grocery department manager assistant, universal manager assistant.
- Setup product displays in store entrance and other sections according to merchandising standards.
- Maintain the store clean, safe and appealing.
- Develop process improvements to maximize sales and profitability.
- Educate staffs about safety and sanitation procedures.
Preferred Qualifications:
- Performance management
- Staffing
- Must be able to lift up to 50 pounds
- Management Proficiency
- Developing standards, coaching, and team coordination
- Financial planning
- Process improvement
- Decision making
- Strategic planning
- Quality management
- 3+ years of management experience
- Ability to work well under pressure and fast paced environment
- Willing to work a flex schedule
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