
Manager, Client Solutions
Required skills
- pursuit process
- client-facing
- detail-driven
- deadlines
- AI tools
- PowerPoint
- Word
- Excel
- commercial real estate
- marketing
Nice to have
- process improvement
- training
- travel
Role summary
Newmark Group, Inc. is seeking a Manager, Client Solutions to join their Client Solutions team. This role is responsible for owning and executing the pursuit process for commercial real estate opportunities, ensuring strategies are implemented on schedule and to a high standard. The Manager will translate director-level strategy into concrete materials, manage the development of pursuit documents in partnership with marketing and design, and coordinate pursuit teams. A key aspect of this role involves the deliberate and consistent use of AI tools to enhance efficiency and quality in research, drafting, tracking, and review. The ideal candidate will have strong project management skills, attention to detail, and the ability to collaborate across various internal teams.
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended June 30, 2026, Newmark generated revenues of more than $3.6 billion. As of June 30, 2026, Newmark and its business partners together operated from over 195 offices with more than 10,000 professionals across four continents. To learn more, visit nmrk.com or follow @newmark.
Job Summary
Newmark is seeking a Manager, Client Solutions to join the Client Solutions team. Client Solutions is Newmark's agnostic corporate pursuit team, here to partner with Leasing and Occupier Solutions, including every service line within them, to give each pursuit its best chance to win.
This role owns the pursuit process itself and makes sure the strategy set by the Director is executed on schedule, to a high standard, and without drift. Where the Director owns the external relationship and the strategic direction, the Manager owns the mechanics, the materials, the tracking, the coordination, and the documentation that turn strategy into a finished submission.
This is a hands-on, detail-driven role for someone who is comfortable managing several pursuits and deadlines at once, and who can work across brokerage, service lines, marketing, and design to keep each pursuit moving.
This person is also expected to use AI tools deliberately and consistently to improve the speed and quality of the pursuit process, from research and drafting through tracking and quality review.
Responsibilities
• Manage the day-to-day pursuit process for assigned opportunities, keeping the Opportunity Framework, scoring, and tracking current throughout the pursuit and not only at kickoff.
• Translate the Director's strategy and win themes into concrete materials and deliverables, and review everything before it goes out so that drift is caught before it reaches the client.
• Direct the development of pursuit materials in partnership with marketing and design, holding the line on quality and brand standards and setting timelines that avoid last-minute pressure.
• Assemble and coordinate the pursuit team for each opportunity, including brokers, service line leaders, subject matter experts, and marketing and design support.
• Track requirements, submission deadlines, and internal review checkpoints for each pursuit to keep it on schedule.
• Maintain accurate, current documentation for every active pursuit, including win and loss tracking.
• Report pursuit status and team bandwidth transparently.
• Identify where the pursuit process breaks down, recommend fixes, and help train new team members on process, tools, and standards.
• Use AI-enabled research, writing, and productivity tools as a core part of the day-to-day pursuit workflow, applying them to accelerate drafting, tracking, and quality review.
• Work alongside the other Managers on the Client Solutions team, sharing tools, templates, and best practices across pursuits.
• May perform other duties as assigned.
Qualifications
• Bachelor's degree in Business, Real Estate, Finance, Economics, Marketing, or a related field; advanced degree a plus.
• 3-5+ years of experience in commercial real estate, marketing, proposal management, or a related operational role.
• Strong project management skills, with the ability to manage multiple concurrent pursuits and deadlines in a fast-paced environment.
• Strong attention to detail, with the ability to review materials and catch inconsistencies before they reach the client.
• Strong written communication skills, with the ability to produce polished, client-ready materials in partnership with designers.
• Comfort supporting a client-facing Director and owning the execution of a pursuit rather than the client relationship.
• Ability to work across brokerage, service line, marketing, and design teams in a matrixed environment.
• Strong understanding of how to apply AI-enabled tools to research, drafting, and pursuit workflow efficiency.
• Advanced proficiency in Microsoft Office, especially PowerPoint, Word, and Excel.
• Ability to travel as needed in support of pursuit activity.
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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