Billing Coordinator

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

 

What You’ll Be Doing

Under the guidance of the Operations Manager, the Billing Coordinator supports technician payroll and billing processing by entering and verifying work order data. This entry-level role focuses on accuracy, learning billing systems, and understanding company and customer requirements.

• Communicate job-related information clearly and accurately with customers, colleagues, and other individuals necessary to perform assigned duties. 
• Understand and follow applicable work instructions and safety procedures. Complete documentation as required.

What Makes Nextech Different?

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 6% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Min Compensation

USD $18.00/Hr.
Max Compensation

USD $21.00/Hr.
Responsibilities

• Processes technician work tickets and import labor/materials as needed
• Enters and verifies transactions in billing system
• Processes time in/out from work tickets
• Assigns units worked to labor and material lines
• Ensures that any trip and/or additional fees are assigned correctly
• Prepares work orders (WOs) with accurate descriptions
• Verifies materials match work performed
• Flags billing issues for further review
• Monitors work order status for prompt processing
• Completes assigned Divisions on Overtime/Conflict report
• Adds UPOs (Unapplied Time) to WO transactions and notifies Payroll if late
• Learns to process 2nd approvals and EFS (Executive Facilities Solutions) work orders
• Completes daily invoicing under supervision
• Successfully demonstrates sustained accuracy (e.g., error-free processing benchmarks)
• Ensures all work is completed accurately in compliance with client specifications and company policies 
• Works in a professional manner with managers, supervisors, coworkers, customers, and the public
• Other related duties as assigned

Qualifications

• Strong attention to detail and commitment to accuracy
• Clear written and verbal communication skills
• Basic to intermediate computer proficiency
• Ability to learn new software and systems
• Minimum 50+ WPM typing
• Ability to work in a fast-paced environment with changing priorities and goals
• Organized, dependable, and self-motivated
• Ability to multi-task and manage assigned priorities
• Works well in a team environment
• Ability to work overtime as needed

What We’re Looking For

• High school diploma or equivalent required; Associates degree highly preferred.
• Prior Billing-related experience preferred.
• Experience in HVAC Industry, Commercial Kitchen Industry or other service business preferred

• Must communicate effectively in spoken and written English as required to perform the position’s essential duties and responsibilities.
  • Includes: conveying job-related information in an understandable manner; understanding and responding accurately to questions and instructions; and reading, interpreting, and preparing job-related documents.

Physical Requirements

• Continuously able to work in office environment
• Able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer.
• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing