Product Manager – Public Safety & Justice
Required skills
- AI
- Product Manager
- Public Safety
- Justice
- first responders
- 911 center
- legal professionals
- emergency response
- judicial workflows
- AI deployment
Nice to have
- CAD/RMS systems
- Case Management Systems
- Body-Worn Cameras
- Digital Evidence Management
- LLMs
- Large Language Models
Role summary
We are seeking an AI Product Manager for the Public Safety and Justice sector to develop ethical AI solutions. This role involves understanding user needs, translating them into product requirements, and staying updated on AI trends like Generative AI and computer vision. The ideal candidate will have 3-5 years of SaaS product experience and 1-3 years with Generative AI, a strong understanding of the ML lifecycle, and an analytical mindset. Preferred skills include knowledge of the Public Safety and Justice markets and ethical AI frameworks. Join us to create tools that improve public safety and ensure a fairer justice system.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Product Manager – Public Safety & Justice
The Role
We’re looking for a technology-focused Product Manager to bring new enterprise software products to market within NiCE Public Safety & Justice.
You’ll work with customers, engineering, and business stakeholders to identify customer needs, shape product requirements, and lead products from discovery through development, launch, and ongoing improvement.
What You’ll Do
What You’ll Bring
Nice to Have
Public Safety & Justice experience is a plus, not a requirement. We’re open to candidates from other enterprise technology backgrounds who have the right product ownership and launch experience.
How We Work
You’ll join a collaborative team that values customer-focused thinking, clear communication, and moving quickly from ideas to execution.
Atlanta-based team members work in the office two days per week. Candidates elsewhere in the US may work remotely and travel to Atlanta regularly.
About NiCE Public Safety & Justice
NiCE Public Safety & Justice provides software that supports emergency response and criminal justice—from the 911 call to the courtroom.
NiCE is an equal opportunity employer and welcomes applicants of all backgrounds.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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