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Enterprise Software, IT Monitoring

Senior Product Marketing Manager

Hoboken, NJOnsiteFull TimeSeniorPosted 1 month agoVisa sponsorship available

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Required skills

  • Agentic AI
  • analytics solution
  • AI first mindset
  • Generative AI
  • Conversational AI
  • CX platform

Nice to have

  • thought leadership
  • website copy
  • PR
  • Evangelism

Role summary

As a Senior Product Marketing Manager in NiCE’s Agentic AI line of business, you will own the positioning, communication, and go-to-market strategy for analytics solutions. You will collaborate closely with Product and Marketing teams to craft compelling narratives, drive market impact, and ensure consistent messaging. This role requires an AI-first mindset to distill complex technology into clear value propositions and optimize workflows for efficiency. You will influence roadmap discussions, align stakeholders, and strengthen Product Marketing’s strategic role. Success means delivering differentiated messaging, enabling revenue teams, and driving measurable market impact in the evolving AI landscape. The role operates under a hybrid work model (2 days office, 3 days remote).

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Senior Product Marketing Manager within NiCE’s Agentic AI line of business, you will take ownership of shaping how our products are positioned, communicated, and brought to market. You will work closely with Product and Marketing teams to define compelling narratives, drive go to market strategies, and ensure consistent, high impact messaging across all channels.

This role operates at the intersection of strategy and execution, requiring strong collaboration across multiple product teams and adjacent functions. You will play a key role in aligning stakeholders, influencing roadmap discussions, and strengthening Product Marketing’s strategic voice within the organization.

You have an AI first mindset that thrives on solving challenges in new, creative ways. It is critical to apply this skill to storytelling that can distill sophisticated technology in new solutions and/or features into a clear and simple value proposition and to optimize workflows to maximize quality and efficiency.

Success in this role means delivering clear, differentiated messaging, enabling revenue teams, and driving measurable market impact in a fast-evolving AI landscape.

How will you make an impact

  • Define and execute marketing plans including positioning, messaging, launches, and asset strategy
  • Partner closely with Product teams to ensure early and continuous alignment on roadmap, value propositions, and go to market strategy
  • Drive cross functional initiatives with Analyst Relations, Competitive Intelligence, PR, Sales Enablement, and Evangelism to ensure consistent narratives and coordinated market impact
  • Develop clear, compelling messaging frameworks that differentiate products and resonate with target audiences
  • Create and elevate high quality assets including presentations, thought leadership, launch materials, sales enablement content, one pagers, and website copy
  • Apply an AI first approach to product storytelling and internal workflows to improve efficiency and output quality
  • Strengthen Product Marketing’s role as a strategic partner by influencing decisions and aligning diverse stakeholder priorities
  • Continuously evolve Product Marketing processes, tools, and ways of working to operate effectively in a complex environment
  • Balance strategic thinking with hands on execution to deliver high quality outputs that drive business results

    • Have you got what it takes?

  • 5+ years of experience in Product Marketing, preferably within the contact center, SaaS or AI environments• Proven ability to own product marketing initiatives end to end, from strategy through execution• Strong technical understanding of SaaS and AI products and the ability to translate capabilities into customer value • Hands on experience using advanced AI tools and automation to improve marketing workflows and asset quality • Strong stakeholder management skills with the ability to align cross functional teams in complex environments • Excellent communication skills in English, both written and spoken
  • Ability to operate effectively in a fast paced, high growth environment with multiple priorities• Comfortable representing the company internally and externally, including presenting in webinars, events, and analyst engagements

    • What’s in it for you?

    Join an innovative, fast growing organization at the forefront of AI, where you will have the opportunity to shape how cutting edge products are brought to market. You will work alongside high performing teams in a collaborative and dynamic environment, with strong opportunities for growth and impact.

    If you are passionate about product marketing, AI innovation, and driving meaningful business outcomes, this could be your next big opportunity at NiCE.

    Requisition ID: 11748

    Reporting into: Sr. Product Marketing Team Manager

    Role Type: Individual Contributor.

    About NiCE

    NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

    Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

    NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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