
Concierge
Required skills
- Greet residents
- general assistance
- visitors
- prospective residents
- families
- Answer telephone calls
- monitoring surveillance cameras
- door alarms
- life safety systems
- investigating any unusual activity
Nice to have
- DailyPay
Role summary
We are seeking a Concierge to provide assistance to residents, guests, and vendors in a senior living community. Responsibilities include greeting residents and visitors, answering phones, monitoring safety systems, processing reports, handling packages, managing logs, and assisting with administrative tasks. The ideal candidate will have excellent communication and computer skills (Outlook, Excel, Word), a compassionate and professional demeanor, and the ability to work effectively in a team while managing multiple tasks. A positive and friendly attitude is essential to ensure high customer satisfaction.
- Greet residents and provide general assistance to visitors, prospective residents, and families.
- Answer telephone calls.
- You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Process reports for such things as work orders, incidents and concerns.
- You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
- Maintain the sign in/out log for the issuance of community keys, and gate passes.
- You will assist other departments with administrative functions.
- Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
- Other Duties Assigned
- You need to be able to communicate clearly and effectively in English.
- You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
- You are compassionate, professional, kind, engaging, empathetic and helpful.
- You have the ability to work as a part of a team and handle multiple tasks efficiently.
- You possess the ability to make independent decisions when circumstances warrant such action.
- You can maintain a positive and friendly demeanor toward the residents and your co-workers.
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply.
Pay Range $16.00-$17.00
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
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