Nowadays Verified
Food Technology
Client Success & Events Manager
San Francisco, CAOnsiteFull TimeManager / Head$90,000–$130,000 /yrPosted 1 day agoHidden Gem · YC Startup
Required skills
- event planning
- client success
- vendor management
- budget reconciliation
- automation
- AI tools
- site visits
- onsite execution
- client stakeholders
- workback schedule
Nice to have
- Events/Hospitality background
- Jira
- Linear
Role summary
Nowadays is seeking a Client Success & Events Manager to own end-to-end event planning for high-profile tech clients, managing everything from initial vision to budget reconciliation. This role involves approximately 70% event execution and client relationship management, and 30% identifying manual processes and partnering with engineering to automate them. The ideal candidate has 3-6 years of corporate event planning experience, excels at vendor management and budget oversight, and is client-obsessed with strong organizational skills. Experience with AI and automation tools, as well as a systems-thinking approach, is crucial for transforming manual workflows into scalable solutions. The role is based in San Francisco.
## **☀️ About Nowadays**
We're building the future of in-person connection, from intimate exec offsites to conference-level company events.
Nowadays is the AI-native platform for corporate event planning. We combine a 400K+ venue database, automated RFPs, and AI-driven venue outreach with a team that runs events end to end for some of the fastest-growing companies in tech. We're YC-backed, IATA-certified, and book millions in events every year. We move fast and care a lot about the client experience.
## **👥 Who we are**
We're a sister-founded team based in San Francisco. We move fast, care deeply, and love bringing people together (whether it's a strategic offsite or a Friendsgiving in our Nowadays home).
**We believe the best teams:**
* Take ownership
* Keep things scrappy
* Celebrate wins (big and small)
* Genuinely enjoy working (+ hanging out) together
## **🎯 What this role is**
As our Client Success & Events Manager, you'll own events end to end for high-profile tech clients, from kickoff to final budget reconciliation, and turn what you learn into automation. You'll sit at the intersection of clients, ops, and our product/engineering team.
Roughly 70% running events and client relationships, 30% building for scale: spotting manual steps in our workflow and partnering with engineering to automate them. This is a hands-on role for someone who loves the craft of a great event and gets equally excited about never doing the same task twice.
## **💼 What you'll do**
**70% of your time will focus on planning and running events**
* Deliver white-glove, end-to-end planning for high-profile tech clients: offsites, retreats, conferences, and dinners for 20 to 2,400+ attendees
* Own pre-planning once the venue is booked: turn the client's vision into a detailed plan and drive it to a flawless event day
* Source and manage vendors across activities, transportation, F&B, AV, branding and signage, gifting, and DMCs, using the Nowadays platform to move fast
* Own the planning deliverables and hit every deadline: workback schedule, weekly client sync + recap, rooming list, transport manifest, run of show, comms calendar, vendor payments (as payer of record), and budget reconciliation
* Be the trusted point of contact for client stakeholders, from executive assistants to people teams to founders
* Lead site visits and travel onsite to make sure events go off without a hitch
* Triage what's urgent vs. what can wait, and keep clients informed without being asked
* Proactively see what needs to happen next and execute it, with no nudging from the client required
**The remaining 30% of your time will focus on turning manual work into automation**
* Map how events actually get done today and find the steps that slow us down
* Write clear requirements and tickets for product/engineering, then test what ships
* Build playbooks, templates, and SOPs that the team can run without you
* Use AI tools to automate repetitive work yourself: vendor follow-ups, client updates, deadline reminders
* Bring client feedback into the product roadmap
## **🥇 What we're looking for**
* 3–6 years of corporate event planning experience, ideally at a tech company, startup, agency, or DMC
* You've owned events end to end, including vendor management, budgets, and onsite execution
* Client-obsessed: you're calm under pressure and willing to flex for nights and weekends when an event needs it
* Highly organized with sharp attention to detail: you catch the wrong date in a contract before anyone else
* Clear, warm written communication with clients, vendors, and teammates
* Fast, reliable responsiveness: you reply to clients within hours, not days, and keep threads moving
* Hands-on experience using AI and automation tools (Claude, Zapier, Airtable, or similar) to replace manual work with repeatable processes
* A systems thinker who notices when something is done manually three times and wants to fix it
* Comfortable working in an ambiguous, fast-moving startup environment
## **⭐ Strongly preferred**
* Events/Hospitality background
## **✨ Bonus points**
* Writing tickets in Linear or Jira, or working closely with engineers
## **🤝 How you'll operate**
A few of our values that matter most in this role:
* **Unreasonable Hospitality:** Getting the details right is service; how you make people feel is hospitality. You go further than anyone expects to delight our customers, from the first call to the last guest's ride home.
* **Customer's Best Friend:** You listen first and dig into what the client actually needs before reaching for a solution.
* **Extreme Ownership:** You own your events and your clients. You don't wait to be told what to do, and when something goes wrong, you fix it.
* **Growth Mindset:** You try new AI tools before anyone asks, and you're always looking for a better way to do the work.
## **📝 The details**
**Compensation**
$90K–$130K base + 0.2%–0.5% equity (depending on experience)
**Location**
In-person in San Francisco
**Perks**
* Free lunch + dinner in the office
* Quarterly team offsites and access to amazing venues
* Monthly fitness stipend
* Health insurance
* 12 weeks paid parental leave
* 20 days PTO
* Direct access to the founders and real ownership from day one
**How to apply**
Apply through the form on our careers page. Tell us about an event you're proud of, and one process you'd automate if you could.
We're building the future of in-person connection, from intimate exec offsites to conference-level company events.
Nowadays is the AI-native platform for corporate event planning. We combine a 400K+ venue database, automated RFPs, and AI-driven venue outreach with a team that runs events end to end for some of the fastest-growing companies in tech. We're YC-backed, IATA-certified, and book millions in events every year. We move fast and care a lot about the client experience.
## **👥 Who we are**
We're a sister-founded team based in San Francisco. We move fast, care deeply, and love bringing people together (whether it's a strategic offsite or a Friendsgiving in our Nowadays home).
**We believe the best teams:**
* Take ownership
* Keep things scrappy
* Celebrate wins (big and small)
* Genuinely enjoy working (+ hanging out) together
## **🎯 What this role is**
As our Client Success & Events Manager, you'll own events end to end for high-profile tech clients, from kickoff to final budget reconciliation, and turn what you learn into automation. You'll sit at the intersection of clients, ops, and our product/engineering team.
Roughly 70% running events and client relationships, 30% building for scale: spotting manual steps in our workflow and partnering with engineering to automate them. This is a hands-on role for someone who loves the craft of a great event and gets equally excited about never doing the same task twice.
## **💼 What you'll do**
**70% of your time will focus on planning and running events**
* Deliver white-glove, end-to-end planning for high-profile tech clients: offsites, retreats, conferences, and dinners for 20 to 2,400+ attendees
* Own pre-planning once the venue is booked: turn the client's vision into a detailed plan and drive it to a flawless event day
* Source and manage vendors across activities, transportation, F&B, AV, branding and signage, gifting, and DMCs, using the Nowadays platform to move fast
* Own the planning deliverables and hit every deadline: workback schedule, weekly client sync + recap, rooming list, transport manifest, run of show, comms calendar, vendor payments (as payer of record), and budget reconciliation
* Be the trusted point of contact for client stakeholders, from executive assistants to people teams to founders
* Lead site visits and travel onsite to make sure events go off without a hitch
* Triage what's urgent vs. what can wait, and keep clients informed without being asked
* Proactively see what needs to happen next and execute it, with no nudging from the client required
**The remaining 30% of your time will focus on turning manual work into automation**
* Map how events actually get done today and find the steps that slow us down
* Write clear requirements and tickets for product/engineering, then test what ships
* Build playbooks, templates, and SOPs that the team can run without you
* Use AI tools to automate repetitive work yourself: vendor follow-ups, client updates, deadline reminders
* Bring client feedback into the product roadmap
## **🥇 What we're looking for**
* 3–6 years of corporate event planning experience, ideally at a tech company, startup, agency, or DMC
* You've owned events end to end, including vendor management, budgets, and onsite execution
* Client-obsessed: you're calm under pressure and willing to flex for nights and weekends when an event needs it
* Highly organized with sharp attention to detail: you catch the wrong date in a contract before anyone else
* Clear, warm written communication with clients, vendors, and teammates
* Fast, reliable responsiveness: you reply to clients within hours, not days, and keep threads moving
* Hands-on experience using AI and automation tools (Claude, Zapier, Airtable, or similar) to replace manual work with repeatable processes
* A systems thinker who notices when something is done manually three times and wants to fix it
* Comfortable working in an ambiguous, fast-moving startup environment
## **⭐ Strongly preferred**
* Events/Hospitality background
## **✨ Bonus points**
* Writing tickets in Linear or Jira, or working closely with engineers
## **🤝 How you'll operate**
A few of our values that matter most in this role:
* **Unreasonable Hospitality:** Getting the details right is service; how you make people feel is hospitality. You go further than anyone expects to delight our customers, from the first call to the last guest's ride home.
* **Customer's Best Friend:** You listen first and dig into what the client actually needs before reaching for a solution.
* **Extreme Ownership:** You own your events and your clients. You don't wait to be told what to do, and when something goes wrong, you fix it.
* **Growth Mindset:** You try new AI tools before anyone asks, and you're always looking for a better way to do the work.
## **📝 The details**
**Compensation**
$90K–$130K base + 0.2%–0.5% equity (depending on experience)
**Location**
In-person in San Francisco
**Perks**
* Free lunch + dinner in the office
* Quarterly team offsites and access to amazing venues
* Monthly fitness stipend
* Health insurance
* 12 weeks paid parental leave
* 20 days PTO
* Direct access to the founders and real ownership from day one
**How to apply**
Apply through the form on our careers page. Tell us about an event you're proud of, and one process you'd automate if you could.
