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Hospital & Healthcare

Office Specialist

Riverside Family PracticeOnsiteFull TimeEntry-level (exp-based)Posted 1 month agoVisa sponsorship available

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Required skills

  • High School or GED
  • customer service
  • telephone skills
  • word processing
  • spreadsheet software
  • insurance
  • registration
  • billing processes
  • medical terminology
  • secretarial experience

Nice to have

  • safety
  • quality
  • efficiency

Role summary

This Office Specialist role provides administrative assistance to a healthcare department, focusing on patient registration, data entry, insurance verification, and customer service. Responsibilities include confirming patient demographics, verifying insurance, collecting co-pays, and educating patients on insurance and billing. The role emphasizes safety, quality, and efficiency within a High Reliability Organization framework. Requires a High School or GED, demonstrated customer service and telephone skills, basic word processing and spreadsheet knowledge, and understanding of insurance, registration, billing processes, and medical terminology. A minimum of 1-2 years of previous secretarial experience in a healthcare or medical office setting is required.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.

Responsibilities And Duties:

Confirm patient demographic information
Verify insurance
Provide great Customer Service
Collect Co-pays
Education of Insurance and Billing

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

RMH GME Family Medicine

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

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