Business Development Coordinator
Required skills
- customer service
- CRM tracking system
- computer skills
- valid driver's license
Nice to have
- automotive business
- sales appointments
- internet inquiries
- phone inquiries
- live chat inquiries
Role summary
Olathe Ford Lincoln is seeking a Business Development Coordinator for an on-site, full or part-time role. This position involves handling customer inquiries via phone, email, and live chat, scheduling sales appointments, providing initial product information, and presenting financing options. The role requires at least one previous customer service experience, strong computer skills, a valid driver's license, and a collaborative, positive attitude. The company offers comprehensive training and benefits including health insurance, 401k with match, and various discounts.
Olathe Ford Lincoln Business Development Coordinator
Job Type: On-site, Full or part-time
Come work for the best! If you are interested in a career in the automotive business, we welcome you to apply today to join our family at Olathe Automotive Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Responsibilities- Answer customer calls and establish follow-ups with sales appointments
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management
- Utilize CRM tracking system daily
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
Benefits
- Health, Dental, and Vision Insurance
- Company-paid life Insurance
- 401k with Company Match
- Paid Personal Days
- Paid Vacation Days
- Paid Holidays
- Paid Volunteer Day
- New Car Discounts
- RV Discounts for renting and buying
- Discounts on Products and Services
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