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Building Materials, Manufacturing, Construction

Build your career as a Technical Estimator and Project Manager

Dallas, TXOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

  • quotations
  • SLA
  • quote turn around
  • bid requests
  • specifications
  • drawings
  • customer calls
  • customer questions
  • customer concerns
  • ERP

Nice to have

  • Associates Degree
  • CRL quote programs
  • configurators
  • online programs

Role summary

The Technical Estimator and Project Manager Specialist is responsible for providing accurate customer quotations, converting quotes to orders, and managing project timelines. This role requires an understanding of CRL products, quote programs, and business development principles. Key responsibilities include prompt customer engagement, meeting Service Level Agreements (SLAs) for quote turnaround, and maintaining knowledge of glass systems. The position also involves documenting customer interactions in ERP, resolving customer inquiries, and collaborating with internal teams to ensure customer satisfaction and project success.

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You Will Get To Do

The Technical Estimator and Project Manager Specialist is responsible for providing quotes to customers and converting quotes to orders with the understanding of Business Development and Sales. This position must have an understanding of all CRL products pertaining to the Request for Quote, as well as CRL quote programs/configurators/online programs. Provide prompt customer engagement to create memorable customer experiences every customer every time.

Job Responsibilities

  • Responsible for providing accurate quotations to customers for their given Product Group
  • Meet or exceed SLA for quote turn around for their given Product Group
  • Have the ability to read and understand of bid requests through specifications/drawings ensuring quote is technically compatible and competitive
  • Maintain broad knowledge of Product Group products to offer customer
  • Answer customer calls and resolve customers questions/concerns by providing relevant and accurate information in a timely manner.
  • Document customer interactions and transactions in ERP consistently.
  • Demonstrate sincere desire to understand and anticipate the needs of customers
  • Create sense of urgency to lead our customer to release quotes to order in a timely manner for CRL to meet the projects critical path.
  • Participate in educational opportunities to enhance knowledge of Product Group
  • Responsible for updating notes on any open quotes, orders or drawings that are not resolved within the business day in a consistent daily basis.
  • Effectively provide customer feedback to Team Leader
  • Collaborate with internal teams on customer needs and factors that contribute to customers satisfaction

    • What We Are Looking For

  • High School diploma or equivalent, Associates Degree preferred but not required
  • Ability to work at a fast pace and stay current with all inquiries and follow up tasks
  • Knowledge of general pricing and margins applied and negotiating skills
  • General understanding of glass systems
  • Effective navigation of CRL’s web site and business software to retrieve product and business transaction information
  • Must be organized and have the ability to prioritize effectively
  • Must have excellent customer service skills; Ability to exercise tact and discretion, and good self-expression
  • Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues

    • What OBE Offers You

  • Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
  • Work-life balance – PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
  • Training – We will equip you with the knowledge and skills you need to succeed

    • OBE Privacy Policy

    OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

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