Building Materials, Manufacturing, Construction

Customer Service Representative

Chicago, ILOnsiteFull TimeEntry-level (exp-based)Posted 22 days agoVisa sponsorship available

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Required skills

customer service
data entry
typing
computer skills
basic math
adaptable
overtime

Nice to have

customer service supervisor

Role summary

The Customer Service Representative in Chicago, IL, is responsible for servicing customers, entering and reviewing orders for accuracy, and answering incoming calls from existing customers. This hourly position operates Monday through Friday from 7:00 am to 3:30 pm and requires a minimum of 1 year of customer service experience, strong data entry skills, computer proficiency, basic math skills, and good problem-solving abilities. The role emphasizes teamwork, adaptability, and a commitment to safety, with the ability to work overtime as needed. The pay range is $20-$22 USD per hour.

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Customer Service Representative is located in Chicago, IL. The position is focused on servicing customers and entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position, and the typical schedule is Monday through Friday from 7:00 am to 3:30 pm. This position reports to the Customer Service Supervisor.

This role is perfect for an individual who approaches their work professionally loves to be a part of a team and wants to help us get better every day. If that sounds like you, come join this industry leader!

Job responsibilities include:

Exceptional customer service

Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner

Strong data entry skills with consistent attention to detail and accuracy

Solid computer skills that include the ability to learn new computer programs

Basic math skills Finish

Adaptable to change with a positive attitude and the ability to remain open to others’ ideas

History of positive performance and reliable attendance with the ability to work overtime as needed

Must possess a strong commitment to safety

What We Are Looking For

Minimum 1 year customer service experience

Computer experience, ability to accurately type numbers

Good problem-solving skills

Ability to work independently and prioritize work deadlines

Ability to work in a team environment and collaborate with employees at all levels of the organization

Ability to work overtime as required

Position Pay Range$20—$22 USD

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee

Work-life balance – PTO and holidays, including floating holidays you can choose

Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses

Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

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You'll be redirected to Oldcastle BuildingEnvelope's application page.

Customer Service Representative

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Required skills

Nice to have

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